:Sr. Salesforce Administrator - Gsi (Remote)

We are hiring for Sr.Salesforce Administrator.

SHIFT TIMINGS:
● 05:00 pm to 2:00 am IST

Responsibilities:
● All aspects of user and license management, including new user setup/deactivation, roles, profiles,
permissions, public groups, OWD (Organization-Wide Defaults), sharing rules
● Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval
processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile
administration, dashboards, and reports
● Sandbox environment management
● Identify and gather requirements, translating into best practice, scalable solutions with a focus on
exceptional user experience
● Identify unused or underutilized platform features
● Create a platform roadmap and define priorities, liaising with stakeholders
● Own the communication of any platform changes to end users and stakeholders
● Data management to improve Salesforce data quality, implementing rules and automation as needed

  Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and
Optimizer
● User support tickets
● Monitor and improve user adoption
● New user and ongoing user training
● Technical documentation
● Working with integrated applications, including Hubspot, Outreach, DocuSign, ChurnZero, Linkedin,
Coach360, Cloudingo, and the SalesIntel product.

Qualifications and Background:
Required:
● Strong Salesforce product knowledge and at least 8+ years’ of Salesforce Administration hands-on
experience with [Sales Cloud or your Salesforce product]
● Trailhead Badges/Super Badges
● Certified Salesforce Administrator
● Excellent communication skills in English, both verbal and written

Desirable:
● Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
● Bachelor’s/Postgraduate degree or professional qualification