Address We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace.
Flexera delivers Technology Value Optimization solutions that enable some of the largest companies in the world to inform their IT so they can transform their IT. From on-prem to the cloud, companies can get the IT asset data needed to rightsize, reallocate spend, reduce risk and maximize ROI.
As a Business Applications Administrator you will work as part of the team dedicated to ensure that we are maximizing efficiency and capitalizing on the full features and benefits of the system based on the various user group needs. We are seeking someone with excellent technical and communication skills who can interface directly with internal stakeholders to understand their needs to administer and enhance the system accordingly. This person will serve as the 'go-to' for users, promote adoption, keep current on new releases and AppExchange solutions, provide training, and more.
Responsibilities:
- System configuration changes, refresh and updates
- Define and discern business problems that require analysis and develop a solution
- Provide application support and management on corporate enterprise systems including Salesforce, SF managed and connected apps, Jira and Confluence
- Perform administrator functions such as user management, profiles, roles, permission, assignment rules, capacity and storage management
- Maintain Salesforce platform such as meta data management, reports, dashboards and workflows.
- Manage all aspects of Salesforce configuration, including changes and potential system implications related to the Salesforce release upgrades
- Coordinate Salesforce sandbox and application release management
- Provide after-hours support for urgent requests as and when needed as well as support biweekly weekend releases
- Look to improve system usability and best practice
- Additional duties as assigned by management
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field is preferred
- 5+ Years of experience
- Excellent team player with a positive can-do attitude and able to work in a self-driven environment
- Salesforce Administrator Certification
- Experience working in Agile process/teams
- Experience with Service Cloud, Sales Cloud
- Experience in administering Jira and Confluence is a plus
Skills:
- Solid analytical and problem-solving skills
- Highly motivated, self-starter, self-directed, with strong attention to detail
- Ability to effectively prioritize and execute tasks in a high-pressure environment and adjust to changing priorities
- Excellent written, verbal, and interpersonal communication skills combined with a strong customer service orientation
- Ability to interact effectively with people
Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.
Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.
We encourage candidates requiring accommodations to please let us know by emailing
careers@flexera.com
. 
