Address
Form of workWe are hiring "Salesforce Administrator" for a product-based company and they are into leading live video commerce platform.
Role: Salesforce Administrator
Experience: 3 to 5 years
Mode of work: Remote
Shift timing: 3PM to 12 AM
Skills: salesforce tools, Dataloader, workbench
In this role you will
● Handle basic administrative functions including user maintenance
(creation/deactivation, roles, profiles, sharing rules, permissions), modification of
page layouts, generating/updating reports and dashboards, creation of new fields,
and other routine tasks.
● Automate processes using Salesforce tools such as flows, validation rules, process
builder, and approval processes.
● Resolve day-to-day user support tickets.
● Assess issues and provide recommendations for short- and long-term resolutions.
● Plan ahead for upgrades, seasonal releases, salesforce roadmap features, and
long-term projects.
● Gather detailed requests from stakeholders, outline plan and determine completion
timeline, receive organizational approval, and implement requests.
● Manage Salesforce integrations with 3rd party vendors, including implementation,
resolution of errors, and administrative maintenance.
● Provide written and/or screen recorded documentation as well as training for
customizations.
● Handle basic administrative functions including user maintenance
(creation/deactivation, roles, profiles, sharing rules, permissions), modification of
page layouts, generating/updating reports and dashboards, creation of new fields,
and other routine tasks.
● Automate processes using Salesforce tools such as flows, validation rules, process
builder, and approval processes.
● Resolve day-to-day user support tickets.
● Assess issues and provide recommendations for short- and long-term resolutions.
● Plan ahead for upgrades, seasonal releases, salesforce roadmap features, and
long-term projects.
● Gather detailed requests from stakeholders, outline plan and determine completion
timeline, receive organizational approval, and implement requests.
● Manage Salesforce integrations with 3rd party vendors, including implementation,
resolution of errors, and administrative maintenance.
● Provide written and/or screen recorded documentation as well as training for
customizations.
If you’re right for this role you
● At least 3-5 years of experience with Salesforce administration (including managing
users; creating and maintaining flows; building reports, dashboards, resolving
errors, etc.)
● Familiarity with external Salesforce tools such as DataLoader, VS Code, and
WorkBench (or similar)
● Salesforce Administrator certification
● Exceptional ability to create and edit custom automation logic
● Expertise in the best practices for Salesforce security, architecture, and data integrity
● Self-starting, team player attributes with demonstrated ability to meet deadlines and
prioritize simultaneous requests
● Dynamic creative, analytical, and problem-solving skills
● Strong ability to communicate effectively verbally and in writing with all levels of the
organization
