AddressThe Salesforce Administrator is responsible for the day-to-day management of Salesforce.com data, processing, output, security, and maintaining the overall health baseline. The Salesforce Administrator will be required to coordinate with multiple user departments including Sales, Marketing, Customer Support, and IT departments.
- Work alongside current Salesforce developers and key stakeholders to understand and build on existing processes and requirements.
- Take ownership with primarily maintaining the data, security, and health of the Salesforce.com environments.
- Contribute and aim to deliver creative solutions by streamlining existing processes using the latest Salesforce technology and improving platform efficiency and productivity.
- Drive to continuously improve the quality of information within the Salesforce.com instance.
- Work with our Salesforce development team helping enhance processes for support, administrative tasks, development, and change management.
- Use Salesforce.com and relevant apps for data maintenance and cleanliness.
Essential skills and experience:-
- Extensive experience with the Salesforce.com platform.
- In-Depth knowledge of Flows, Reports and Dashboards.
- Strong understanding across SF clouds and functionality, Sales, Service, Experience.
- Optimize salesforce processes including changes to applications, objects, fields, flows, approval processes, lightning layouts, etc
- Understanding of integration concepts.
- Understanding of object-oriented concepts, and salesforce data models
- Proficiency in problem solving to diagnose and resolve technical issues using standard salesforce functionality and best practices
- Salesforce Certified Administrator.
- Knowledge and experience with Lightning.
- Database management.
- Ability to effectively communicate details and impacts of proposed software solutions
- Ability to document solutions clearly and explain how they impact other areas of Salesforce and the business
- Understand project life cycle and development methodologies, perform testing of system enhancements within a test environment and other quality assurance tasks
- Experience working in an environment that cultivates innovation and action-oriented work ethics.
- Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organisation.
- Ability to critically evaluate and prioritise information gathered from multiple sources and reconcile conflicts.
- Ability to assess the impact of new requirements on Salesforce and other integrated systems.
- Strong understanding of the Salesforce platform, with the ability to use objects, formula fields, processes, custom views, and other content of intermediate complexity preferred.
- Strong understanding of Salesforce best practices and functionality required.
- Minimum 2 years of experience as a Salesforce administrator required.
Skills: Sales, Reports, Project Life Cycle, Innovation, Dashboards, Database Management, Testing, Salesforce.com, Verbal Communication, Service, Flows, Problem Solving, Experience, Written Communication, Lightning, Quality Assurance
Experience: 2.00-4.00 Years
