Customer Service Operations jobs
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MANAGER - CUSTOMER SERVICE OPERATIONS (CUSTOMER SERVICE OPERATIONS) - B3201_2
Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation. Assists with the development, revision, and maintenance of Standar...
| Company | Tata Communications |
|---|---|
| Address | Mumbai, Maharashtra |
| Category | IT |
| Date Posted | 4 weeks ago See detail |
Manager - Customer Service Operations (Customer Service Operations) - B3201_2
Tata Communications
Mumbai, Maharashtra
Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation. Assists with the development, revision, and maintenance of Standar...
4 weeks ago seen See more...
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Lead - Customer Service Operations (Customer Service Operations) - B3101_1
Tata Communications
Ahmedabad, Gujarat
Strong understanding of OSI, TCP/IP Model, UDP, DHCP, DNS, ICMP, ARP, STP, LACP. Detailed understanding and working knowledge of routing protocols like BGP, OSPF, EIGRP. Working knowledge of MPLS-VPNs (L3 and L2 VPNs), IPsec and S...
a month ago seen See more...
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Assistant Manager - Cloud & Security Customer Service Operations - B3101_2
Tata Communications
Chennai, Tamil Nadu
Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud and Security domain. The role acts as a conduit between customers an...
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Sr Customer Service Executive - Network Operations & Support - B2201_1
Tata Communications Ltd, Pune
Pune, Maharashtra
Undisclosed
Demonstration of problem-solving skills. Prior experience in providing technical support in fast-paced, high availability, 24X7 environments. Knowledge of network, operation systems. Maintaining, administering, upgrading, and trou...
2 weeks ago seen See more...
Team Member-WBG OPERATIONS (OPS)-Customer Service Desk
Kotak Mahindra
Thane, Maharashtra
Ensuring compliance and internal guidelines are being adhered to Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS Operations resolved in a timely manner. To co-ordinate with CPC / CM...
4 weeks ago seen See more...
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Team Member-WBG OPERATIONS (OPS)-Customer Service Desk
Jpmorgan Chase
Ludhiana, Punjab
To handle day to day trade transactions, understanding client requirements, . Co-ordination with cpc for transaction processing and discrepancy resolution, . Dealing and co-ordinating with various business groups within the bank,...
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Operations - Officer - Retail Asset Customer Service - Delhi
Hdfc Bank
India
Preparing standard responses. Preparing Holding responses. Daily dispatch of Credit responses for retail credit team. Filing the letter hard copies. Dispatch Daily Letters Repeat Dispatch Letters along with MIS. Dispatching char...
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Customer Service - Voice Operations
Expertrons
Delhi
Successful candidates should possess 0-2 years of experience in servicing US based customers, preferably in Banking, Financial Crime and/or FinTech Domains. They should have proven ability of having demonstrated key skills includi...
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Operations - Officer - Retail Asset Customer Service
Hdfc Bank
Thane, Maharashtra
Preparing standard responses. Preparing Holding responses. Daily dispatch of Credit responses for retail credit team. Filing the letter hard copies. Dispatch Daily Letters Repeat Dispatch Letters along with MIS. Dispatching char...
a month ago seen See more...
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Group Manager - BPO Operations/Customer Service (7-10 yrs)
Lakshmi
Pune, Maharashtra
Key responsibilities include:People Management- Lead and manage a team of 3-8 Team Managers and 90-150 Customer Service Associates; responsible for the overall direction and performance of the teams- Ability to set the vision, dir...
2 months ago seen See more...
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Customer Service Representative
Cyitechsearch Llc
Delhi
Job Title: Customer Service RepresentativeLocation: Noida, Delhi, GurugramCall : Nidhi Suraiya : 7398361905The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customer...
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Quality Analyst- Customer service (Domestic Voice )
Hexaware Technologies
, , India
On paper, 1+ years experience as a Quality Analyst and, over all. [] Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical needs without compromising total target audits i...
2 weeks ago seen See more...
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Customer Service Associate
Talentmatics
, , India
Mode : Full time ( Work from office )Location : Andheri(E) MumbaiPositions Available : Customer Service Associate (Domestic Voice Process- Inbound) []Fresher's/ Any Graduates (TY Exams appeared will be eligible).Good English Comm...
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Customer Service Specialist
Lawyer Panel
, , India
We are India's leading dispute resolution Company, led by IIT-IIM-MIT alumni and an award winning team featured in CNBC and several print media. The company has its corporate office in Noida and branch offices in Mumbai, Pune, Ban...
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Customer Service Coordinator (contract for 24 months)
Upl
Bucharest, Bucharest, Romania
Run logistics and sales admin operations to agreed service standards in alignment with corporate policies and statutory local requirements. Interacts mainly with local commercial team (sales representatives) and local warehouse ....
2 weeks ago seen See more...
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Customer Service Executive
Fabindia Limited
New Delhi, Delhi
JOB SPECIFICATION: (QUALIFICATIONS/KNOWLEDGE/EXPERIENCE)Years of Functional Experience: 1 - 2 years of work experience in Customer service in the voice and Chat process. []Excellent English communication skills - read and write [...
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Team Lead for Customer Service (Domestic Voice process)
Hexaware Technologies
, , India
On paper, 2+ years experience as a Team Leader and, over all, 5+ years experience should be there. [] Should be well versed in his or her KRAs as Team Leader. (Attrition, Shrinkage, SLA, CSCAT, AHT, Team and stakeholder mana...
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Customer Service Executive Opportunity: BPO Tele Callers - Voice Process | Contact Imdad
Job Shop
Bangalore, Karnataka
Dear Job Seekers, Embark on a journey filled with boundless possibilities with JobShop, India's leading BPO recruitment powerhouse! We're thrilled to unveil a myriad of captivating opportunities in the International Voice sector t...
2 weeks ago seen See more...
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s Regional Customer Service Manager - Bank (7-15 yrs)
Payal
Pune, Maharashtra
Regional Customer Service Manager - Bank This is regarding opening with a leading pvt Bank as a Regional Customer Service ManagerDesignation: Regional Customer Service ManagerExperience: 7+ years of work experience in Customer ser...
2 weeks ago seen See more...
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Engineer - Global Service Operations
Tata Communications Ltd, Pune
Pune, Maharashtra
Undisclosed
Demonstration of problem-solving skills. Prior experience in providing technical support in fast paced, high availability, 24X7 environments. Knowledge of network, operation systems. Maintaining, administering, upgrading, and trou...
2 weeks ago seen See more...
Customer Service Advisor
Cgi Inc
Canada, Quebec, Montréal
We are proud of our privileged relationships with clients, and their satisfaction rate is very high. In this role, you will contribute to the success of local businesses within a dynamic team, with over 600 professionals and more...
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Head - Customer Service - Call Centre (4-10 yrs)
Mohammad Kashif
Pune, Maharashtra
Head Customer Service - Manage contact center operations- Be responsible for all operational metrics (SLAs, resolution TATs, and customer experience)- Act as trainer/ coach for call center team conducting new joiner and regular on...
3 weeks ago seen See more...
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Customer Service
Mygwork
Coimbatore, Tamil Nadu
Comply with the applicable laws, regulations, Group and local guidelines related to Sanctions and AML policy of HSBC while undertaking various day to day operations. Remain alert and promptly report to the Sanctions Officer/ INM F...
3 weeks ago seen See more...
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Customer Service Sales Representative
Balaji Credit Services Private Limited
Mumbai, Maharashtra
Balaji Credit Services Private Limited, established in 2005, is a financial solutions provider located in Mumbai. We offer expertise in organizing financials and educating SMEs on the importance of secured working capital limits a...
3 weeks ago seen See more...
Customer Operations Manager
Tnv Method
Bengaluru, Karnataka
At TNV Method, we're on the lookout for a Customer Success Manager who will be the driving force behind our client retention and renewal efforts. This full-time, permanent position is ideal for those looking to make a significant...
3 weeks ago seen See more...
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Customer Service Representative
The Hird
, , India
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilitiesCommunicate with customers via phone, email and chatProvide kn...
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Customer Service Support Manager
Skyleaf Consultants Llp
, , India
We Are Hiring Customer Service Manager For the Cosmetic Manufacturing Brand []Improve Customer Service experience, create engaged customers and facilitate organic growthTake ownership of customers issues and follow problems throu...
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Team Leader - Customer Service (3-5 yrs)
Dhiren
Mumbai, Maharashtra
TEAM LEADERDesignation: Customer Service - Team LeaderCore Areas: Managing Customer Service Operations, Team Management, Daily MIS and performance monitoring and Analysis.Drive CSAT and NPSQualification: - Graduate/Postgraduate wi...
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Lead - Customer Service & Supply Chain - Manufacturing Firm (10-15 yrs)
Sibal
Mumbai, Maharashtra
Position : Customer Service & Supply Chain Lead (Leading MNC Manufacturing Co)Role :- The role of a Customer Service & Supply Chain Lead is to provide overall leadership to the Customer Service team and plant warehouse team- Creat...
3 weeks ago seen See more...
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IN_RBIN_Assistant_Manager_Business Operations_PT Commercial Services
Security And Safety Things
Bengaluru, Karnataka
Unspecified
Additionally, Bosch has in India the largest development center outside Germany, for end-to-end engineering and technology solutions. The Bosch Group in India employs over 30,500 associates and generated consolidated sales of abou...
2 weeks ago seen See more...
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