Assistant Manager Customer Service jobs
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ASSISTANT MANAGER - CUSTOMER SERVICE
Monitor team members and able to provide mentorship whenever needed. Manage the flow of day-to-day operations & key metrics like Sales, NPS, Issue resolution. Build reports to update the company on the team's progress. Rapport bui...
| Company | Genpact |
|---|---|
| Address | Haryana |
| Category | Customer Services & Support |
| Date Posted | 2 months ago See detail |
Assistant Manager - Customer Service
Genpact
Haryana
Monitor team members and able to provide mentorship whenever needed. Manage the flow of day-to-day operations & key metrics like Sales, NPS, Issue resolution. Build reports to update the company on the team's progress. Rapport bui...
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Assistant/Deputy Manager - Customer Service and Logistics- Solan HP
Campari Group
India
Raising Purchase Orders with vendors and follow up on timely deliveries and manage Inward logistics ensuring 100% availaility of RM PM for production. Maintaining the Purchase Records and Stock Inwards Records. Responsible for tim...
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Assistant Customer Service Manager
Idfc First Bank
Maharashtra
Data entry of application forms, creation of customer IDs, accounts, etc. Work towards ensuring best in class service delivery at the branch for external and internal customers. Oversee quality initiatives across operations team f...
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Assistant Customer Service Manager
Noon
Haryana
noon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full rang...
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Assistant Manager - Cloud & Security Customer Service Operations - B3101_2
Tata Communications
Chennai, Tamil Nadu
Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud and Security domain. The role acts as a conduit between customers an...
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Assistant Manager - Service Parts Mgmt.
Otis Worldwide
Malad (West)
Coordination and development of innovative products based on latest technologies. Ensure the quality standards of product development as per Organization requirement. Ensure the development of new products are well within the deve...
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Manager - Customer Service Operations (Customer Service Operations) - B3201_2
Tata Communications
Mumbai, Maharashtra
Technical administration or troubleshooting to ensure the efficient functionality of the solution. Incident Validation, Incident Analysis, Solution recommendation. Assists with the development, revision, and maintenance of Standar...
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Manager - Customer Service & Order Management
Thermo Fisher Scientific
Mumbai, Maharashtra
Customer orientation. Accountability, proactive thinking, flexibility, business acumen. Excellent Communication and Analytical Skills. Influencing Skills, Cooperation, Leadership & People Development. In depth working knowledge of...
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Asst Manager, Customer Service
Thermo Fisher Scientific
Mumbai, Maharashtra
For export customers, Quote to delivery process knowledge is required!Should have knowledge of Tender enquiries, processing Quotes, PO processing and Onward Customer Service!CAS (Customer Allegiance Score): Consistently monitoring...
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Senior Manager - Customer Service - Manufacturing Firm (12-15 yrs)
Tushar Gaba
Mumbai, Maharashtra
Senior Manager - Customer ServiceRoles and Responsibilities:- Identify opportunities to enhance internal processes which promote best practice and lead to overall performance improvement and organisational efficiency.- Co-ordinate...
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Assistant Manager - Customer Care
Mahindra & Mahindra Ltd
Bengaluru, Karnataka
Responsibilities & Key Deliverables Create eco systems to deliver customer satisfaction through right and adequate channel partners and touch points. Mentoring and coaching zonal team's capability enhance and prepare them for next...
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General Manager Customer Service
Anant Toyota
Indore, Madhya Pradesh
The company is part of the Anant Group, which was established in 1986 and has expanded its operations to include multiple dealerships. The group also owns a global consulting business called Ace Driving and Road Safety. At Anant G...
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ASSISTANT MANAGER - SERVICES
Asian Paints
Kochi, Kerala
Drive SPS(Safe painting service) for the region and handling the team to drive focus product, Conversion ratio, Complaints and NPS etc. Drive overall sales and growth at unit level by meticulous planning, Indexing and driving conv...
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Executive/Assistant Manager - Service (D&A)
Sew Eurodrive
Pune, Maharashtra
First line of contact for Germany / Invertek on information related to Repairs & technical support of electronics products Jointly (Manager D&A). Maintain the Service center and all the required tools, tackles, equipment in good...
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Sr/ Manager -Customer Service
Busisol Sourcing
Mumbai, Maharashtra
Job Code : JN/45434/2013 Function area : Shipping/ Logistics Contact Person : karthik Industry type : Shipping/FF Position : Sr/ Manager -Customer Service Work Experience : 3 to 6 Status : active Hiring Role : Sr.Executive/Manager...
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Assistant Manager - Customer Expereince
Xiaomi India
Bengaluru, Karnataka
Strong understanding of operations that could impact customer experience in direct/in-direct manner. Mapping of Customer journey & Focus on Customer experience improvement. Recommend industry best practices regards to Customer cen...
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Assistant Manager Customer Complaints
Hsbc
Chennai, Tamil Nadu
To investigate and respond to Customer Complaints and provide suitable resolutions. Seek ways to improve the effectiveness of customer's interactions with HSBC; thereby reducing the volume and severity of complaints. To identify a...
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Manager - Customer Service
Eaton
India
To ensure orders received are acknowledged on time. Ensure that the delivery dates are the best dates to customers. Ensure timely execution of orders. Co-ordination for Advance payments. Quality communication to customers and sale...
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Assistant Manager - Services
Normet
Rajasthan
Coordinate to quick response to breakdowns in underground, extend necessary support from surface. Improvement of equipment uptime, design and implement action plan with site planning team. Tracking of equipment health, implement...
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Assistant Manager - Customer Relationship
Cbre
Mumbai, Maharashtra
Greets employees and announces clients, applicants, and visitors. Conducts guest registration through software. Arranges escorts as needed. Issues visitor passes and validates parking. Receives and directs incoming calls to appro...
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Assistant Manager- Customer Support || Noida
Darwinbox
Noida, Uttar Pradesh
Designation: Assistant ManagerRole: CustomerService Department:Customer Experience Location:NoidaAboutTata 1mgTata1mg is a trusted health partner for end consumers and large institutions. What will you do:Overseeour custom...
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IndiGo - Assistant Manager - Customer Experience - NPS (5-8 yrs)
Ayushi Jain
Gurgaon, Haryana
The Assistant Manager for Net Promoter Score (NPS) is responsible for overseeing and implementing strategies to measure and improve customer satisfaction and loyalty. The role involves analyzing NPS data, identifying trends, and c...
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ZEE5 - Assistant Manager/Manager - Customer Experience (4-15 yrs)
Aditya Sanadhya
Mumbai, Maharashtra
Summary: This role owner will be responsible for overseeing the resolution of customer complaints received through various channels, including chat, email, social media, and escalations. This role requires a proactive approach to...
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Manager - Customer Service - FMCG (5-15 yrs)
Debaroti Mukherjee
Mumbai, Maharashtra
- SPOC for Customer Services West- Support communication and provide timely reports from CS team to the region training efforts for any business initiative for West- To provide support and coaching advice to execs- Manage complain...
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s Regional Customer Service Manager - Bank (7-15 yrs)
Payal
Pune, Maharashtra
Regional Customer Service Manager - Bank This is regarding opening with a leading pvt Bank as a Regional Customer Service ManagerDesignation: Regional Customer Service ManagerExperience: 7+ years of work experience in Customer ser...
4 weeks ago seen See more...
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Assistant Manager - Client Servicing
Impresario Promotions
, , India
With an experience of more than 10 years, we provide end-to-end solutions to some of the biggest brands in India. With an office culture that is young and enthusiastic, we love having people who are focused and passionate about gr...
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Customer Service Support Manager
Skyleaf Consultants Llp
, , India
We Are Hiring Customer Service Manager For the Cosmetic Manufacturing Brand []Improve Customer Service experience, create engaged customers and facilitate organic growthTake ownership of customers issues and follow problems throu...
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Manager - Customer Success - RPO Services (5-10 yrs)
Anthony Raj
Any Location
Company Description:Chadwick Professional Services specializes in IT Permanent and Temporary Staffing, Leadership/Executive Hiring, Recruitment Process Outsourcing (RPO) Services, and Market Insight.As an innovative industry leade...
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Regional Customer Service Manager - Bank (8-12 yrs)
Dipesh Muchhala
Pune, Maharashtra
Regional Customer Service Manager - Private Sector BankNOTE: Should have team handling experienceThis is regarding opening with a leading private Bank as a Regional Customer Service ManagerJob Role:- Assembling a group of about 6...
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Assistant Manager - Product Owner & Customer Engagement
Astrazeneca
India
Unspecified
As a growing multi-national company, theres so much potential to develop. Embrace opportunities at a global business thats facing new and varied challenges. This is the place to build an exemplary, international CV.. A fun place...
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