Manager - Customer Success - Rpo Services (5-10 Yrs)

Company Description:
Chadwick Professional Services specializes in IT Permanent and Temporary Staffing, Leadership/Executive Hiring, Recruitment Process Outsourcing (RPO) Services, and Market Insight.
As an innovative industry leader, Chadwick has obtained approval from both MSME and Start-up India for its pioneering service offerings.
With a focus on helping organizations achieve accelerated growth, Chadwick assists clients in implementing crucial projects by hiring and managing exceptional talent.
Role Description:
- This is a full-time on-site role for a Customer Success Manager located in Bengaluru.
- The Customer Success Manager will be responsible for ensuring customer satisfaction, analyzing customer needs, building and maintaining relationships, and providing exceptional customer service.
Qualifications:
- 5+ Years of experience in Customer Success.
- Customer Satisfaction, Customer Retention, and Relationship Building skills.
- Analytical Skills and ability to analyze customer needs.
- Excellent Customer Service skills.
- Strong verbal and written communication skills.
- Ability to work well in a team and collaborate effectively.
- Experience in the IT industry is a plus.
- Master's degree in Business, Marketing, or related field.