AddressDate Posted:
2024-02-20
Country:
India
Location:
Head Office 9th Floor, Magnus Tower, Mindspace, Link Road, Malad (West), MUMBAI-400064, India
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Job Title
Manager - Service Parts Management
Role Overview:
The candidate will be responsible for supporting the Service Engineering deliverables like Maintenance and Service Sales Order specifying, Identifying alternate parts to replace obsolete parts. He is also responsible for new package development which includes field trials, Qualififying, and release to field. The role requires coordination with National Service Center (NSC)/ Sourcing / Factory / Field / Regions.
On a typical day you will:
- Coordination and development of innovative products based on latest technologies
- Ensure the quality standards of product development as per Organization requirement
- Ensure the development of new products are well within the development cycle as required
- Coordinate with Service team for new package development
- Coordinate with Field Operations and Sourcing for new product development and testing
- Coordinate with NSC for clearing / development of non-standard parts
- Coordinate with NSC for alternate part development towards discontinued parts
- Ensure timely clearance of IMRs / Specifying
- Coordinate with Factory for new product released for Service Inventory
- Preparation of non-standard drawings as and when required
Key Skills:
- Analytical Skills: As a Service Engineering Executive, he should be able to work and solve issues through Problem solving methods and find clear solution. Required to do data analysis especially for Mechanical and Electronics spare parts / product development
- Should have very good interpersonal skills to coordinate with all stake holders
- Communication Skill: Good and productive two-way communication between team members.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Educational qualification and requirements listed below is representative of the knowledge, skills, and/or ability required.
EDUCATIONAL QUALIFICATIONS
- Preferred : B.E. - Electronics Engineering / Electro Mechanical
- Required : Diploma - Electronics Engineering
EXPERIENCE
- 10+ years experience in supporting development of elevator products
- Excellent communication and customer service skills
- Should be a good team player
- Ability to motivate team through active involvement
- Proficient with current software packages such as Microsoft Word, Excel, Outlook and Internet
ANY OTHER KNOWLEDGE/ SKILLS/ PERSONAL ATTRIBUTES IF REQUIRED
SAP / JD Edwards system skills will be an added advantage
TARGET COS / INDUSTRY
Related industries
Preferably from Elevator industries
Apply today to join us and build what's next!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
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