Chennai

2.5-5 Years

INDIA

Support (Support)

To resolve the tickets raised as per the defined standards of time, cost and quality for increased customer satisfaction. (1.) To perform knowledge transition during project enhancements (2.) To document all the defined processes and the methods of resolving the ticket, troubleshooting, etc. (3.) To troubleshoot and resolve tickets raised by the clients. (4.) To undertake training programs for new joinees (5.) To update self on latest technologies and related areas

B.E, Bachelor of Science, B-Tech

1

Technical Skills (ERS)-Support Skills-L2 Support

1380194BR