We are looking for Technical Support (email) Engineers with previous experience in handling International clients over Email and Chat platforms.
What We Appreciate
Ability to create a good level of rapport with the customers by replying to their queries in a timely fashion.
Understanding client needs and helping them choose the pricing plans as per their requirements
In-depth understanding of the product and its position in the industry
Strong verbal and written English skills
Experience in a Customer Support environment
Minimum 2 years of Experience in Email/Chat Support
Research-oriented and Process-Oriented
Ready to work in US Shifts,