Job Description : Oversee the daily operations of the IT Operations department to ensure the functionality, availability, and security of IT systems, data, backups, and communications; troubleshoot and remediate issues that arise IT Operation will be part of a 24/7 IT support operations team and will be directly responsible for ensuring support related processes.
The job also involves leading communication between technical teams, customer and internal organization to fulfil customer needs and accomplish customer satisfaction.
Manage the day to day operations of the IT related issues including...