Address- Heading the operations and back-end for overall account and achieving business goals set by the organization
- Overseeing overall construction of interior projects assigned
- Lead and manage overall operations and profitability in accordance with the business goals of the firm
- Identifying work front, required labour count and ensuring the timely execution and quality of each project
- Lead weekly project reviews to define critical success factors for specific clients and projects, and - develop strategies and tactics to achieve them while mitigating business risks.
- Ensure the quality of the service deliverable through strong QA/QC Review, hiring, training, and utilization of staff, leveraging efforts to maximize value for the firm.
- Ensuring flawless and regular documentation for the management and clients
- Execute on a wide variety of initiatives from broad ops strategies to tactical improvements
- Develop, document, and implement workflows to enhance organizational effectiveness
- Work with multiple stakeholders across the organization (sales, human resources, marketing, product, finance, legal, and analytics) to recommend and implement changes to operations processes
- Evaluation and implementation of new project management tools and technologies to improve workflows
- Ensure Client Satisfaction by holding regular interaction and review with clients, trade contractors, architects and project management consultants & others to monitor and co-ordinate all phases of construction.
- Implementing, monitoring and maintaining Quality Standards at the project site with Safety health and environment plan as per standard norms and clients requirements/expectations
- Monitoring Billing & Realization of payments (both ways external and internal)
- Ensuring timely management of any unforeseen delay
- Summary: Supply Chain, Operations, Planning, Quality Control, Organizational Leadership, P&L Management, Risk Management, Inventory Management, Warehousing, and Quality Control
