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SalaryAbout Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job Description
We are seeking a dynamic and results-driven Account Executive to join Freshworks in the India market. As an Account Executive focused on the Public Sector, you will be responsible for driving sales and building strong relationships with government organizations and agencies at various levels. Your primary goal will be to grow revenue by selling Freshworks solutions to Public Sector clients.
Responsibilities:
- Develop and execute a strategic sales plan to achieve revenue targets within the Public Sector market.
- Identify and prospect new business opportunities within the government organizations and agencies.
- Build and maintain relationships with key decision-makers and stakeholders in the Public Sector.
- Understand the unique challenges and requirements of the Public Sector and position our software solutions as the best fit.
- Conduct product demonstrations and presentations to potential clients, showcasing the value and benefits of our solutions.
- Collaborate with the sales team to qualify leads, develop proposals, and negotiate contracts.
- Stay up-to-date with industry trends, government policies, and regulatory changes affecting the Public Sector.
- Provide accurate sales forecasts and reports to the management team on a regular basis.
- Work closely with the customer success team to ensure successful implementation and adoption of our solutions.
- Attend industry conferences, events, and trade shows to expand your network and promote our brand.
Qualifications
- 14 - 18 years of B2B Software selling experience.
- 10+ years of selling software to PubSec/Govt organizations.
- Strong knowledge of the Public Sector landscape in India, including government procurement processes and regulations.
- Experience selling SaaS solutions or technology products to enterprise clients.
- Excellent communication and presentation skills, with the ability to effectively communicate complex concepts to both technical and non-technical audiences.
- Strong negotiation and closing skills, with the ability to handle objections and win deals.
- Self-motivated and driven to exceed sales targets.
- Ability to work independently and as part of a team, collaborating with cross-functional departments.
- Willingness to travel for client meetings and industry events.
Additional Information
Freshworks Inc., (NASDAQ: FRSH) creates AI-driven business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our AI-boosted products let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 65,000 customers, including American Express, Blue Nile, Bridgestone, Databricks, Fila, Klarna, and OfficeMax. For the freshest company news, visit www.freshworks.com and follow us on Facebook, LinkedIn, and Twitter.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
