AddressJOB DESCRIPTION
Profile: Project Manager / Shopify Expert
Experience: 3+yrs
Preferred Industry: Digital Marketing, Advertising, and Marketing, IT/ITes E-commerce.
Job-Type: Full-Time
Location: WFH/ WFO
About the Company:
We're a Digital Marketing & Advertising Agency focused on People's Growth. Our philosophy is simple - to look at the bigger picture of businesses and bring out the best through simple yet effective digital marketing solutions. Mastroke is a team of advertising & marketing professionals who are always working their best to operate like humans and not just employees. We started as a handful of members in 2019 and have now grown to a dynamic team of more than 200 members at all levels. Now, we aim to bring reality to the digital marketing sphere and keep businesses alive in the highly competitive online world - irrespective of business size, industry, or race as Mastroke further aims to grow in all verticals of the digital marketing world at the global stage.
What is essential to us:
We are looking for candidates who possess a deep understanding of digital marketing, along with proficiency in project management and Shopify expertise. Individuals with a background in marketing are encouraged to apply, as we value a strong commitment to personal and organizational growth. Leadership qualities and a willingness to collaborate with existing team leaders to drive company expansion are essential. The ideal candidate will actively contribute to our organizational objectives and embrace our vision for transformative growth. Candidates should also demonstrate business acumen and a solid track record in digital marketing.
Role Overview:
As a key player in our company's growth and success, you'll excel in initiating and managing projects efficiently while maintaining robust communication channels. Your role involves facilitating seamless client interactions, conducting accurate requirement analyses, and driving continuous process improvements to mitigate project risks. You'll oversee the execution and management of projects, ensuring successful delivery within defined parameters, and driving operational enhancements for stores. Post-delivery tasks and client satisfaction will be in your purview, along with implementing cross-sell & upsell strategies.
Responsibilities:
Efficiently initiate projects and maintain effective communication channels.
Facilitate smooth client interactions and ensure accurate requirement analysis.
Continuously improve processes and mitigate project risks.
Oversee efficient execution and management of projects and successful delivery within defined parameters
Drive key operational aspects for store enhancement and efficiency.
Ensure post-delivery tasks and client satisfaction
Implement cross-sell and upsell strategies
Provide leadership and guidance to project teams, fostering a collaborative and positive working environment.
Support team members by removing obstacles, providing resources, and offering mentorship as needed.
Encourage professional development and growth opportunities for team members.
Stay up-to-date with the latest Shopify features, updates, and industry trends, and recommend innovative solutions to enhance project outcomes.
Solicit feedback from team members, clients, and stakeholders to identify areas for improvement and implement process enhancements accordingly.
Encourage a culture of continuous learning and professional development within the project management team.
General Requirements:
Bachelor's degree in Business Administration, Project Management, Information Technology, or a related field.
Proven experience managing Shopify projects, including website development, customization, and optimization.
Strong understanding of e-commerce principles, Shopify platform capabilities, and industry best practices.
Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport with clients and stakeholders.
Solid organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
Proficiency in project management tools and software, such as Asana, Trello, or Jira.
Shopify certification or relevant professional certifications (e.g., PMP, Scrum Master) is a plus.
Mastroke is looking for .
Education : Any Graduate / Post Graduate
