AddressOur Bangalore based client is a leader in conversational AI and voice bots. This NASSCOM awarded company offers AI-Powered omnichannel Voice automation solutions to their clients in industries like banking, auto, telecom etc. They offer enterprise grade secure communication systems that are protected from online threats through voice biometrics. Their solution enables clients to derive actionable business insights out of voice calls.
Founded in 2016 by an ISB alumnus, it has raised ~$3.5mn from tier 1 angels and investors like Samsung Ventures.They work with clients like Bajaj Finserv, Airtel, HDFC Bank and others.
As a Presales Consultant, you will be responsible for providing presales support to our customers.
What you will do:
- Being a champion on Artificial Intelligence, Machine Learning, Large Language Models, Conversational AI, Omni-channel Automation solutions
- Being the first point of contact and advisor to the customer on all matters related to Conversational AI, Agent Assist & Analytics
- Developing solutions for AI & ML based Omni- Channel Automation
- Being responsible for organizing, planning, creating & delivering compelling proof of concept demonstrations
- Ensuring solutions stated in the Statement of Work are best practiced and in line with client requirements
- Managing the sales bid process by responding to RFIs & RFP
- Working closely with Sales, Engineering, Delivery and project teams to ensure the successful closure of the sales process
- Liaising with Product Managers to provide feedback from clients about product requirements, roadmaps, etc
- Keeping abreast of market trends, product & competitor landscapes
What you need to have:
- A Degree in Computer Science, Engineering, or a related field
- Proven work experience as a Pre-Sales consultant or similar role for a minimum of 3 years
- Working in a SAAS organization is a must
- Experience in dealing with large and mid size enterprise customers in India
- Possess strong problem-solving and prioritization skills
- Strong presentation skills
- Excellent interpersonal and communication skills and are adept at working with multiple stakeholders
- Clear grasp of digital technology stacks - APIs, middleware, ecosystems and the ability to envision solutions is a must
- Experience in working with a diverse group- Developers, Program Managers, Sales, Pre-sales is required
