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Description and Requirements
"At BMC trust is not just a word - it's a way of life!"
Business Unit
The Value & Solution Engineering group (VSE) partners with the Sales organization to deliver impactful customer experiences by combining in-depth knowledge of BMC solutions with a deep understanding of the customer’s business. By leveraging their technical expertise, value-based selling techniques, and Engagement Excellence deliverables, VSE helps customers discover and realize the value that BMC provides to their organizations.
Primary Roles and Responsibilities
You will engage with, and support the Value and Solution Engineers on customer opportunities and deliverables.You will be responsible for developing and evolving customer-facing collaterals, standard templates, and toolsets, white papers, etc. in MS PowerPoint, Word, and video format, ensuring a concise message with enhanced graphics.- Create and update deliverable templates per the specific phase of the customer engagement journey and prevailing market and industry scenario.
- Conduct technology, industry, and value-based research that drives customer messaging.
- Develop and curate Presales knowledge managementcontent and identify reusable assets.
- You shall contribute to, and lead multiple, disparate efforts to deliver the highest quality deliverable adhering to the latest BMC messaging, brand, and legal best practices.
- Identify and prioritize the content needs of the team and other internal stakeholders with the ability to provide linguistic reviews and updates.
- You will deliver consistency and alignment of content/tools applied in the field and scale up the content as needed.
- Ability to propose and execute innovative ideas focused on improving process, efficiency, and automation.
- Help enable the field to execute core processes more efficiently and effectively.
Work Experience
Must have:
- 4-7 years of presales or equivalent customer-facing experience in a global IT organization.
- Should have an in-depth understanding of how sales and presales organizations in technology companies work and how best you can work with the various teams that will provide you with information and consume the work you produce.
- Proficient in MS Office and analytical skills.
- Have a knack for innovative and creative storytelling for customers.
- Should have excellent presentation and communication skills (both written & verbal).
Good to have:
- Project Management skills.
- Ability to execute different types of delivery activities.
- General application and technology knowledge.
- Ability to integrate seamlessly into project teams and show initiative in taking an active expert role.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
