AddressJob description -
Role - Manager or Senior Manager Human Resources
Responsibilities:
- Support end to end HR service delivery
- Foster a strong business relationship with the stake holders
- Induction and assimilation of the new joiners
- Employee Confirmation, Performance Management and Appraisals
- Employee Grievance and counseling
- Conduct regular employee connect sessions to understand their concerns and implement action plan to address them
- Focus on supervisory enablement activities
- Plan and execute engagement activities for the location
- Address and resolve employee queries in a timely manner
- Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees and ensuring regulatory compliance
- Work closely with management and employees to improve work relationships, build morale and increase productivity.
- Provide HR policy guidance and interpretation
- Attrition Management and retention
- Manage all the documentation related to the employees that includes employee files, promotion/appraisal documents, statutory documents and exit documents
- Manage Access Card, Biometric system
Reports, Audits & Compliances:
- Responsible for managing internal reports related with ELCM & Employee Engagement activities
- Ensuring proper database of reports are maintained
- Manage & facing internal & external audits
- Adhering to QMS & ISMS compliances
Training & Development:
Ensuring that proper induction and adequate trainings are been imparted to employees
Facilitate & co-ordinate internal & external trainings for the employees
Corporate Initiatives:
Oversee and coordinate day-to-day services and operations of the organization, ensuring compliance with company policies, procedures, regulations and standards of practice
Desired Candidate Profile
Education:
PG- Post Graduate Specialization in Human Resource Management
The candidate should have had at least 12-15 years of work experience as an HR generalist preferably in a BPM environment
Understands IT/ITES culture
Excellent Oral and Written Communication skills
Good client interfacing skills
Energetic and self-driven individual
Employee development and performance management skills.
Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
Integrated knowledge and understanding of Human Resources concepts, practices, systems, and procedures.
Ability to make administrative/procedural decisions and judgments.
Flexible to work in shifts
Hexaware Technologies is looking for .
Education : Any Graduate / Post Graduate
