Senior Service Delivery Manager jobs
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SENIOR SERVICE DELIVERY MANAGER
5 plus years' experience managing Service Delivery of major customer accounts. Proven ability to manage the SIP and CSI processes for a customer portfolio. Strong knowledge and understanding of account P&L. Manage the operational...
| Company | Esp Global Services |
|---|---|
| Address | Pune, Maharashtra |
| Category | Customer Services & Support |
| Date Posted | 2 months ago See detail |
Senior Service Delivery Manager
Esp Global Services
Pune, Maharashtra
5 plus years' experience managing Service Delivery of major customer accounts. Proven ability to manage the SIP and CSI processes for a customer portfolio. Strong knowledge and understanding of account P&L. Manage the operational...
2 months ago seen See more...
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Sr. Service Delivery Manager
Webhelp
Pune, Maharashtra
12+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Experience of working with Healthcare domain with expertise in Claims/Complaints Appeals and Grievances. Expe...
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Service Delivery Manager - Network- H/F/X
Société Générale
Bengaluru, Karnataka
Performs service reviews in line with SDM deliverables providing reporting on areas such as incidents and SLAs on a weekly basis. Contribute to operation reviews of IT Service covering customer satisfaction, SLA performance, and o...
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Information Technology Service Delivery Manager
Redrob By Mckinley Rice
Mumbai, Maharashtra
McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in the world of professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential....
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Service Delivery Manager
Immunity Networks & Technologies
Mumbai, Maharashtra
Leading a team of geographically dispersed resources to deliver technology projects on time and within budget for the domain and geography for which they have responsibility. Maintaining end-to-end accountability for customer sati...
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Service Delivery Manager
Lseg
Bengaluru, Karnataka
The deliverables for DORT have high impact and are critical to comply to the regulatory reporting and data asks from Group Risk and Operational Resilience Teams. The Sr SDM also ensure systems in the Risk and Ops Res space is oper...
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Associate Service Delivery Manager
Ensono
Pune, Maharashtra
Stakeholder Relationships: They establish and maintain strong relationships with internal and external stakeholders. Leadership: Providing leadership to the Service Delivery team is a crucial aspect of their role. Advising and Coa...
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Sr. Service Delivery Manager
Concentrix
Pune, Maharashtra
12+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Experience of working with Healthcare domain with expertise in Claims/Complaints Appeals and Grievances. Expe...
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Service Delivery Manager
Cognizant Technology Solutions
Chennai, Tamil Nadu
Must be an LLB or LLM degree holder from any recognized Indian University. Successful candidate should have a minimum of:. 10 years legal experience in Contract drafting, review and end to end management. 6-8 years of prior experi...
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Service Delivery Manager
Akt
India
Resource Management: Work closely with Resource allocation team to ensure appropriate and sufficient resources are allocated as needed. Coordinate activities and prioritize conflicting requirements among Customer Success clients....
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Service Delivery Manager
Ntt
Hyderabad, Telangana
Competitive rewards package. Global and challenging environment. Learning and growing opportunities. Open communication. Casual dress code. Proficient in ITIL Service Management Processes. Demonstrated experience in Incident Manag...
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Service Delivery Manager
Ntt
Bengaluru, Karnataka
Works as an Independent Contributor (IC) and acts as the primary interface managing the services relationship between the client and NTT Ltd. Performs client facing service activation activities and support the GDC in service acti...
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Manager - Service Delivery - IT (9-11 yrs)
Yash Maroli
Bangalore, Karnataka
Successful Service Delivery - SLA achievement and high level of customer satisfaction.6. Pulling in additional resources when needed e.g. specialist teams or people for specific issues / opportunities.11. Proactively work with tea...
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Senior Manager - Professional Services Practice Management (12-16 yrs)
Ankita Gupta
Mumbai, Maharashtra
CFO & EV professionals support clients in developing finance organization strategy around corporate finance, finance operations, enterprise performance management and risk management, development of new business insight allowing t...
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Service Delivery Ops Lead Manager
Accenture
Mumbai, Maharashtra
Unspecified
This individual provides and implements workable solutions to business issues or problems with minimum referral to management and conducts work planning, estimation and prioritization to optimize performance of team. The role is r...
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Reliance Brands - Senior Manager - Operations - Delivery Centres (4-8 yrs)
Surbhi Jain
Bangalore, Karnataka
Company Information:A pioneer of quality furniture in India, Urban Ladder was founded in 2012 with a simple mission - to make a million homes beautiful. We are there to help our customers discover the joy of creating and building...
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Dreamfolks Services - AGM/Senior Manager - Finance - CA (10-15 yrs)
Probal Sinha
Gurgaon, Haryana
Job Purpose:To ensure the integrity, accuracy, and timeliness of financial records, and to provide records and reports that will enable responsible decision making by the management. To comply with all financial and regulatory com...
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Senior Manager- Operations(Delivery Centres)
Urban Ladder
Bangalore Urban, Karnataka
A pioneer of quality furniture in India, UrbanLadder was founded in 2012 witha simple mission - to makea million homesbeautiful. With an omni-channel presence in all major cities in India, we make exceptional furniture more access...
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Service Delivery Operations Associate Manager
Accenture
Chennai, Tamil Nadu
Problem-solving skills. Strong analytical skills. Risk management. Collaboration and interpersonal skills. Thought leadership. In this role you are required to do analysis and solving of moderately complex problems. Typically crea...
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Service Delivery Ops Associate Manager
Accenture
Bengaluru, Karnataka
We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Employees under this span will be a part of one of...
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Management Trainee - Service Delivery
Varutra
Pune, Maharashtra
Maintaining positive relationships with customers. Maintaining high quality standards throughout the project life cycle, making sure the deliverables are going on time to the customers. Drives operational improvements and efficie...
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Service Delivery Operations Associate Manager
Accenture
Chennai, Tamil Nadu
Unspecified
Skill required: Property & Casualty- Underwriting - UnderwritingDesignation: Service Delivery Operations Associate ManagerQualifications:Master of Business Administration Years of Experience:11 - 14 Years Accenture is a global pro...
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Senior Manager/AVP - MBD Operations - Financial Services (8-12 yrs)
Rajeev
Mumbai, Maharashtra
Talent Profile : MBD OperationsLocation : MumbaiFunction : Operations - MBDQualifications :- Business Graduate with an MBA preferred.Work Experience (highlight) :- 8+ years of working experience in Merchant banking / Investment Ba...
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Senior Manager - Customer Service - Manufacturing Firm (12-15 yrs)
Tushar Gaba
Mumbai, Maharashtra
Senior Manager - Customer ServiceRoles and Responsibilities:- Identify opportunities to enhance internal processes which promote best practice and lead to overall performance improvement and organisational efficiency.- Co-ordinate...
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DemandLane - Client Service Manager - Service Delivery (8-15 yrs)
Sagar B Gudodagi
Noida, Uttar Pradesh
Your primary responsibilities will encompass various aspects of Account Ownership and Responsibility in the areas of Trafficking, Intake Approval, Return Management, Strategy, On boarding, Feedback & Surveys, and Team Management.K...
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US Workplace Services - Senior Manager
Pwc India
Kolkata, West Bengal
Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at al...
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US Workplace Services - Senior Manager
Pwc
Kolkata, West Bengal
Encourage everyone to have a voice and invite opinion from all, including quieter members of the team. Deal effectively with ambiguous and unstructured problems and situations. Initiate open and candid coaching conversations at al...
2 months ago seen See more...
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Senior Director - Service Delivery (Supply Chain)
Pivotree
Bengaluru, Karnataka
The Senior Director of Global Service Delivery provides the strategic vision and leads Service Delivery for Pivotrees Supply Chain Professional Services Organization. The leader is responsible for developing strategies and operat...
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Senior Manager Service
Johnson Controls International
Lucknow, Uttar Pradesh
Supervises the client service department, ensuring accurate, prompt, and efficient order management processes throughout the order life cycle. Supervises service reps in the development of short and long range account plans to ach...
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Manager-Infra Service Delivery
Ensono
India
Acts as a client advocate and a point of escalations for client Service Delivery needs. Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services levels are achieved. Provides guidanc...
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