Concentrix jobs
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ASSOCIATE, REAL TIME MANAGEMENT
Provide troubleshooting support for all Tier one and Tier two escalations and coordination for all global inbound and outbound systems and call routing issues.. Participate in Rapid Response calls to minimize system downtime and p...
| Company | Concentrix |
|---|---|
| Address | Noida, Uttar Pradesh |
| Category | Product & Project Management |
| Date Posted | 4 weeks ago See detail |
Associate, Real Time Management
Concentrix
Noida, Uttar Pradesh
Provide troubleshooting support for all Tier one and Tier two escalations and coordination for all global inbound and outbound systems and call routing issues.. Participate in Rapid Response calls to minimize system downtime and p...
4 weeks ago seen See more...
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Sr. SME, Operations
Concentrix
Pune, Maharashtra
Meet and exceed the monthly targets of key customer impacting SLAs. Provide Feedback to New Hires on product. Proactively implement best practices across locations - add value to the business. Conduct Training Need analysis and sh...
a month ago seen See more...
- View all Concentrix jobs - jobs in Maharashtra
Operations Manager II
Concentrix
Bengaluru, Karnataka
Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention. Ensures program has proficient training, staff development, and effective employee relatio...
a month ago seen See more...
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Sr. Service Delivery Manager
Concentrix
Pune, Maharashtra
12+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Experience of working with Healthcare domain with expertise in Claims/Complaints Appeals and Grievances. Expe...
a month ago seen See more...
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Manager I, Physical Security
Concentrix
Bhubaneswar, Odisha
Security Manpower management - day to day Physical Security operations aligned with a global standard, policies, and procedures. Asset protection - recommend and suggest different protection strategies to harden all assets deploye...
a month ago seen See more...
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Team Leader, Operations
Concentrix
Pune, Maharashtra
Provide support to the team by acting as the first line of escalation for customer related queries in order to provide exceptional customer service. Responsible to meet all agreed client SLAs and performance parameters. Develop s...
a month ago seen See more...
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Sr. Quality Analyst
Concentrix
Haryana
Consistent alignment with operations by auditing calls and e-mails, chats.. Support Front Line Recruitment Teams to assess the quality of new hires. Understanding needs, conducting refresher training in English - as per requireme...
a month ago seen See more...
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Team Leader, FAO
Concentrix
Bengaluru, Karnataka
Preparation of financial statements. Preparation of Journal entries to ensure completeness and accuracy of the financials. Knowledge of Accounting Standards will be helpful but not compulsory. Responsible for monthly account revie...
a month ago seen See more...
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Senior Team Leader
Concentrix
Kolkata, West Bengal
Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed. Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning w...
a month ago seen See more...
- View all Concentrix jobs - jobs in West Bengal
Manager I, Quality
Concentrix
Bengaluru, Karnataka
Develop and implement training programs for employees in the aviation and travel sector. Work with various teams to identify training needs and develop training materials. Design and deliver training programs for new hires and ex...
a month ago seen See more...
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Analyst, Global Analytic
Concentrix
Haryana
Cost Analysis Collect, compile, and analyze data related to workforce costs, including vendor PO's and other process related expenses. Ability to perform cost variance analysis to identify trends and anomalies in data. Reportin...
a month ago seen See more...
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Business Analyst, Global Analytics
Concentrix
Bengaluru, Karnataka
MI & reporting data visualization on volume trends, productivity, accuracy of operations team using PowerBI, to draw attention on actionable insights for ops performance improvement. Team collaboration work with data engineers...
a month ago seen See more...
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Sr. Analyst - Global Analytic
Concentrix
Bengaluru, Karnataka
Tackle complex business problems by researching data and converting raw data into meaningful and actionable business insights. Write SQL queries to extract and analyze data from multiple SQL databases. Develop & publish & maintai...
a month ago seen See more...
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Quality Analyst
Concentrix
Pune, Maharashtra
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their...
a month ago seen See more...
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Intraday Supervisor- Real Time Management
Concentrix
Bengaluru, Karnataka
Manage a team of Real Time Analysts.. Trigger alignment of schedules across partner / in-house sites with staffing requirements and operational metrics as and when required on intraday basis. Communicate with WFM Scheduling Manag...
a month ago seen See more...
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Learning and Development Facilitator
Concentrix
Haryana
Facilitate full day sessions across levels on a variety of strategic topics, both Face to face & Virtual []Work as part of a highly collaborative team, promoting teamwork and high-quality deliverables/ communication of learning p...
a month ago seen See more...
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Senior Manager Training Quality
Concentrix
Chandigarh, Chandigarh
The identified resource is expected to lead Standardization, adoption of best practices from the industry and implement the new concepts of training & quality, which help meet our overall business objectives. Undertake detailed pr...
2 months ago seen See more...
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