Analyst, Global Analytic

Job Title:

Analyst, Global Analytic

Job Description

Our Journey at Concentrix + Webhelp Starts Here:
At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet. We cannot achieve this vision without you!
If you have an interest in improving business performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.
Are you ready to reimagine the world?
Are you bold in your decisions, and do you have contrarian views on how to run a business?
Are you fanatical in your pursuit to continue improving your capabilities?
Concentrix + Webhelp provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including private medical plans, negotiable salary, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

Shift Timings: 07:30 PM (IST) to 04:30 AM (IST)

Job Location: Gurgaon (WFO)

We are looking for a highly analytical and detail-oriented workforce cost analyst to join our organization. The cost analyst will play a pivotal role in monitoring and analyzing workforce related expenses, providing insights, and supporting informed decision-making regarding the vendor PO's

Responsibilities –

• Cost Analysis – Collect, compile, and analyze data related to workforce costs, including vendor PO's and other process related expenses. Ability to perform cost variance analysis to identify trends and anomalies in data.
• Reporting – Prepare regular reports and update dashboards using client's internal tech stack & excel and communicate information to stakeholders within the organization. Provide cost-related data for management reporting and decision support.
• PO Closure & reconciliation – Raise & amend POs related to vendor payments and track the E2E closure with proper documentation. Highlight anomalies and issue resolution by collaborating with the vendor teams and stakeholders. Review each PO and update OPEX.
• Adhoc analysis – Conduct adhoc analysis as requested by management to address specific process related questions or challenges.
• You are expected to work 5 days a week from Gurgaon office. This is an onsite role from Gurgaon Location.
• You will be reporting to Sr. Manager

Technology Stack Experience –

• Advanced Excel and Google Sheets Power User
• Experience with any data pulling tool like SQL will be an added advantage [desired not mandatory]

Location:

IND Gurugram SP Info City-Towers A & B

Language Requirements:

Time Type:

Full time

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