The Senior Delivery Manager (Sr SDM) performs a varied role - They are the technology and data ambassadors working to support Risk and Ops Res for all technology needs. The role involves understand the Risk and Operational Resilience (Ops Res) strategy, vision, expected outcomes, service quality and business process, and help develop delivery framework to meet delivery expectations. The deliverables for DORT have high impact and are critical to comply to the regulatory reporting and data asks from Group Risk and Operational Resilience Teams.
They use their business process mapping and analysis skills to help translate business strategy into business process management transformation roadmaps and help agree the technology deliverables / scope. They will work with Project Management and Delivery SMEs to ensure the technology we delivery aligns to the business strategy and customer expectations.
During Operations they will work with our Operations and Service Management team to formalise and execute operational delivery plans and agree targets operational targets (KPI’s)
Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision. Anticipates and tracks operational and tactical risks and providing strategic solutions.
The Sr SDM also ensure systems in the Risk and Ops Res space is operating and governed to a high standard. Also, can deliver high-quality work, while collaborating and brainstorming with other creative, knowledgeable, and dedicated colleagues in a dynamic, high-energy environment. Strong planning, organization and time management skills are key along with the ability to handle multiple complex projects at any one time.
The role sits within the Corporate Technology Delivery function which provides technology services to Corporate Functions Teams for LSEG. The role holder will collaborate across the function, being an advocate for their own delivery projects and harnessing support where required for cross-function deliveries.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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