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SR. SERVICE DELIVERY MANAGER
12+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Experience of working with Healthcare domain with expertise in Claims/Complaints Appeals and Grievances. Expe...
| Company | Webhelp |
|---|---|
| Address | Pune, Maharashtra |
| Category | Customer Services & Support |
| Date Posted | a month ago See detail |
Sr. Service Delivery Manager
Webhelp
Pune, Maharashtra
12+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Experience of working with Healthcare domain with expertise in Claims/Complaints Appeals and Grievances. Expe...
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Service Delivery Manager - Network- H/F/X
Société Générale
Bengaluru, Karnataka
Performs service reviews in line with SDM deliverables providing reporting on areas such as incidents and SLAs on a weekly basis. Contribute to operation reviews of IT Service covering customer satisfaction, SLA performance, and o...
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Information Technology Service Delivery Manager
Redrob By Mckinley Rice
Mumbai, Maharashtra
McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in the world of professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential....
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Service Delivery Manager
Immunity Networks & Technologies
Mumbai, Maharashtra
Leading a team of geographically dispersed resources to deliver technology projects on time and within budget for the domain and geography for which they have responsibility. Maintaining end-to-end accountability for customer sati...
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Service Delivery Manager
Lseg
Bengaluru, Karnataka
The deliverables for DORT have high impact and are critical to comply to the regulatory reporting and data asks from Group Risk and Operational Resilience Teams. The Sr SDM also ensure systems in the Risk and Ops Res space is oper...
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Associate Service Delivery Manager
Ensono
Pune, Maharashtra
Stakeholder Relationships: They establish and maintain strong relationships with internal and external stakeholders. Leadership: Providing leadership to the Service Delivery team is a crucial aspect of their role. Advising and Coa...
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Sr. Service Delivery Manager
Concentrix
Pune, Maharashtra
12+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Experience of working with Healthcare domain with expertise in Claims/Complaints Appeals and Grievances. Expe...
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Service Delivery Manager
Cognizant Technology Solutions
Chennai, Tamil Nadu
Must be an LLB or LLM degree holder from any recognized Indian University. Successful candidate should have a minimum of:. 10 years legal experience in Contract drafting, review and end to end management. 6-8 years of prior experi...
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Senior Service Delivery Manager
Esp Global Services
Pune, Maharashtra
5 plus years' experience managing Service Delivery of major customer accounts. Proven ability to manage the SIP and CSI processes for a customer portfolio. Strong knowledge and understanding of account P&L. Manage the operational...
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Service Delivery Manager
Akt
India
Resource Management: Work closely with Resource allocation team to ensure appropriate and sufficient resources are allocated as needed. Coordinate activities and prioritize conflicting requirements among Customer Success clients....
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Service Delivery Manager
Ntt
Hyderabad, Telangana
Competitive rewards package. Global and challenging environment. Learning and growing opportunities. Open communication. Casual dress code. Proficient in ITIL Service Management Processes. Demonstrated experience in Incident Manag...
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Service Delivery Manager
Ntt
Bengaluru, Karnataka
Works as an Independent Contributor (IC) and acts as the primary interface managing the services relationship between the client and NTT Ltd. Performs client facing service activation activities and support the GDC in service acti...
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Service Delivery Manager
American Express Company
India
Unspecified
Drive business relationship management with site leaders to ensure business understands the Digital Workplace offerings and their needs are fulfilled to be productive.. Drive business relationship management with site leaders to e...
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Service Delivery Manager SAP SD Billing
Ernst & Young Llp
Kochi, Kerala
Detailed and specific knowledge of the relevant functional area in SAP, gained through a combination of program delivery / implementation and support. Manage the delivery of MST services to the Mercury user community from a functi...
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Compass Group - Service Delivery Manager (5-7 yrs)
Tanmay
Any Location
Come be a part of the world's largest food services company and see the magic happen. A British MNC present in over 45 countries worldwide.Churning out over 3 lakhs meals a day, in India, Compass Group is proud to be associated wi...
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Service Delivery Manager
Ernst & Young Llp
Kochi, Kerala
Detailed and specific knowledge of the relevant functional area in SAP, gained through a combination of program delivery / implementation and support. Manage the delivery of MST services to the Mercury user community from a functi...
2 months ago seen See more...
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Manager - Service Delivery - IT (9-11 yrs)
Yash Maroli
Bangalore, Karnataka
Successful Service Delivery - SLA achievement and high level of customer satisfaction.6. Pulling in additional resources when needed e.g. specialist teams or people for specific issues / opportunities.11. Proactively work with tea...
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Service Delivery Ops Lead Manager
Accenture
Mumbai, Maharashtra
Unspecified
This individual provides and implements workable solutions to business issues or problems with minimum referral to management and conducts work planning, estimation and prioritization to optimize performance of team. The role is r...
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Service Delivery Operations Associate Manager
Accenture
Chennai, Tamil Nadu
Problem-solving skills. Strong analytical skills. Risk management. Collaboration and interpersonal skills. Thought leadership. In this role you are required to do analysis and solving of moderately complex problems. Typically crea...
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Service Delivery Ops Associate Manager
Accenture
Bengaluru, Karnataka
We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Employees under this span will be a part of one of...
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Management Trainee - Service Delivery
Varutra
Pune, Maharashtra
Maintaining positive relationships with customers. Maintaining high quality standards throughout the project life cycle, making sure the deliverables are going on time to the customers. Drives operational improvements and efficie...
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Service Delivery Operations Associate Manager
Accenture
Chennai, Tamil Nadu
Unspecified
Skill required: Property & Casualty- Underwriting - UnderwritingDesignation: Service Delivery Operations Associate ManagerQualifications:Master of Business Administration Years of Experience:11 - 14 Years Accenture is a global pro...
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DemandLane - Client Service Manager - Service Delivery (8-15 yrs)
Sagar B Gudodagi
Noida, Uttar Pradesh
Your primary responsibilities will encompass various aspects of Account Ownership and Responsibility in the areas of Trafficking, Intake Approval, Return Management, Strategy, On boarding, Feedback & Surveys, and Team Management.K...
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Manager-Infra Service Delivery
Ensono
India
Acts as a client advocate and a point of escalations for client Service Delivery needs. Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services levels are achieved. Provides guidanc...
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Service Delivery Ops Specialist - Content Management
Accenture
Hyderabad, Telangana
"Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Your leadership Will be Instrumental...
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Service Delivery Ops Lead Manager
Accenture
Bengaluru, Karnataka
Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcomes by...
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Senior Manager - Service Delivery - IT (10-15 yrs)
Pamela
Delhi
Hiring LGBT+ TALENT (LGBT+ stands for Lesbian, Gays, Bisexual, Transgender,Queer, Intersex)Job Title: Senior Service Delivery ManagerLocation: Pune, Bangalore, Hyderabad, chennai, delhiCompany: Big IT and Software CompanyCTC: Best...
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Senior Manager - Service Delivery - Learning & Development (14-21 yrs)
Atashi Roy
Bangalore, Karnataka
Position Summary:Learning & Development (L&D) is a strategically important function at Gallagher Service Center. The position will involve collaborating effectively with people at all job levels and interacting with a diverse grou...
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Program Manager - Global Service Delivery
Bureau Veritas
Noida, Uttar Pradesh
KPI Monitoring: Active management with lab until KPI issues have improved.Demand labs for quickservice improvement. Client engagement: Participate in regular calls, discussions and meetings with KAM and/or the client directly to U...
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Manager - Digitalization & Service Delivery - HR Domain (4-8 yrs)
Saumya Mondal
Mumbai, Maharashtra
The team also prepares reports and dashboards, to help visualize HR data. In addition to this, the team also extends systems related support to the BU HR Teams and CoE's in the form of data uploads, maintaining data sanctity etc....
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