Technical Support Voice - Customer Support - Chennai

Greetings,

Excellent Opportunity for Experienced Technical support Professionals @Chennai in a Leading MNC!!!
Our Client is an American multinational information technology services and consulting company.
Job Title: Technical Support Voice
Work Location: Chennai

Work From Office

Undergraduate / Graduate / Post Graduate Minimum 1 Year Experience in Technical Support Voice process candidate can apply for this Job
Immediate Joiner Required

Shift: Rotational Shift

Week Off: 5 days working (2 days rotational week off)

Job Role:

Technical Support Voice Process

· Taking calls Solving Customer Quires

Requirements

Candidate should have:

1.Good Communication skills.

2.Take calls Over Phone which involves working in different time zones.

3.Take calls from Global clients and initiate the right responses to them, positively and professionally.

4.Flexible to work in shifts.

5.Excellent English - both in verbal and written communication skills.

6.Knowledge of customer service principles and practices.

7.Good technical knowledge.

Qualification: Undergraduate / Graduate / Post Graduate

Benefits

Both side Cab + Incentive + Shift Allowance

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.

Skills: Customer Support

Experience: 1.00-3.00 Years

Education: Bachelor of Arts (B.A), Master of Commerce (M.Com), Bachelor of Commerce (B.Com), Bachelor of Science (B.Sc), Master OF Business Administration (M.B.A), Bachelor Of Computer Application (B.C.A), Masters in Arts (M.A), Bachelor of Business Administration (B.B.A)