Team Leader For Telemarketing

Job Description

We are looking to for an experienced telesales Team Leader to head up our growing telesales team. As a telesales Team Leader, you will be responsible for setting weekly and monthly sales targets, training new telesales staff, designing and implementing sales strategies, monitoring the performance of the sales team, and handling escalated customer complaints.

Duties and Responsibilities

• Meeting with sales managers to discuss telemarketing strategies.
• Training junior telemarketing staff.
• Writing sales scripts and customer answer sheets.
• Implementing sales strategies.
• Managing the telemarketing team and assisting junior staff.
• Monitoring the performance of the team.
• Setting weekly and monthly targets.
• Maintaining customer relationships.
• Compiling and presenting reports.
• Achieving team and individual target.

Qualifications / Skills

• Experience in telesales preferred.
• Strong managerial and sales skills.
• Ability to multitask.
• Good verbal and written communication skills.
• Ability to work well under pressure.
• Ability to write and present reports.
• Strong organizational skills.

Candidature Requirements

• Age: – 30+ Years.
• Should understand & communicate in local languages of Kannada/English/ Hindi/ Tamil/ Telugu.
• Education: – Any Degree and above
• Experience: – 5+ Years of Experience in same role.