AddressPresales Specialist
Experience : 3 - 5 Yrs
Location : Mumbai / Bengaluru / Chennai
Position : Pre-Sales Specialist
Job Description :
As a Pre-Sales Specialist with 3+ years of experience, you will play a critical role in our sales process by providing valuable insights and support to our sales team and potential customers. Your primary responsibilities will include:
1. Solution Expertise:
- Develop a deep understanding of our products and services.
- Act as a subject matter expert to educate and inform potential clients about our offerings.
2. Customer Engagement:
- Engage with prospects to understand their needs and pain points.
- Deliver engaging and informative presentations or demonstrations to showcase our solutions.
- Provide timely and relevant responses to customer inquiries.
3. Sales Support:
- Collaborate with the sales team to tailor solutions that meet the specific needs of clients.
- Demo and System presentation.
- Prepare and deliver product/service proposals and quotes.
- Assist in the development of sales strategies and pricing models.
4. Technical Knowledge:
- Stay up to date with industry trends and our competitors' offerings.
- Collaborate with the product development team to communicate customer feedback and feature requests.
5. Relationship Building:
- Build and maintain strong relationships with key stakeholders within client organizations.
- Identify opportunities for upselling and cross-selling.
6. Documentation:
- Maintain accurate records of interactions and deals in the CRM system.
- Generate reports and analysis to track the effectiveness of pre-sales activities
Qualifications:
To be successful in this role, you should have:
- A master's degree in a related field (e.g., Business, Engineering, Computer Science).
- 3+ years of experience in a pre-sales or related position.
- Excellent communication and presentation skills.
- Strong technical knowledge and the ability to explain complex concepts in a simple manner.
- Proven ability to work collaboratively with sales and product teams.
- A track record of meeting or exceeding sales targets.
- Familiarity with CRM software and sales tools.
- Self-motivation and a results-oriented mindset
