ServiceNow Developer

CERTIFIED SERVICENOW DEVELOPER
ServiceNow implementation for service management, portfolio management, business management, Deliver and operations management functions
Proactively recommend ServiceNow processes, integration needs, process workflows and lead the design and implementations
Oversee ServiceNow configurations, customizations and external application and data integrations including workflow
Chart and enforce quality processes for user management, data-security, compliance policies, data reporting
Participate in overall delivery process discussions on ServiceNow customizations, configurations and dashboards to support the delivery process.
Developing ServiceNow customizations, workflows and usage.
Knowledge and experience with business management processes, IT operations management
Experience working in ITSM, ITOM, ITBM, and SAM modules
Experience with integration ServiceNow applications with third party tools or applications, including cloud applications (AWS)
Experience in setting-up data-feeds, dashboards
Experience working in an Agile environment
ServiceNow admin and ITIL foundation certification preferred.
Knowledge on HRSD module will be advantage
Ability to configure ServiceNow ITSM modules including Incident, Problem, Change, SLA and Catalog Item. This include following items
o Data import
o Assignment Rules
o Workflows
o Templates
o Notifications
• ServiceNow development/enhancement knowledge on below items
o Business Rules
o Script Includes
o Client Scripts
o UI Policies
o UI Scripts
o ACL’s
• Implement catalog items using workflows
• Custom activity creations using Orchestration activity creator
• Strong JavaScript knowledge
• ServiceNow admin or development certification is a plus

Insights you can act onWhile technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.