AddressNutshell JD:
- ServiceNow Standard Report and Dashboard Development.
- QlikSense Development and Administration.
Detailed JD:
1. Service now experience in ITSM modules (Incident, Problem, Change, CMDB & Asset).
2. 2+ Years of experience working on ServiceNow Standard Report and Dashboard Development.
3.Hands-on experience in Performance Analytics features
4.5+ Years of experience working on QlikSense Development and Administration.
4. Hands-on experience working with relational databases.
6. ServiceNow administration experience.
7. ServiceNow Certified Administrator is a plus.
Responsibilities:
1. Create Reports and Dashboards in Servicenow.
2. Liaise with Business Product Owner And gather Report Requirements.
3. Create and Maintain artifacts such as Report solution design documents.
4. Design, create and validate data models in Qlik Sense.
5. Performance tuning of dashboards and defining server sizing for optimal performance of Qlik Sense dashboards.
6. Check on any long running production jobs and perform any performance tuning activities to ensure jobs are moving faster.
7. Work with Database Administrators for any DB related issues
8. Maintain and modify Dashboards as per requirement from business.
9. Perform system and integration testing with sample and live data.
10. Monitor health, usage and overall compliance of the application.
11.Accident Support for Production Issues During CET hours and and when required.
Total Experience Expected: 04-06 years
