AddressAt NAVISITE - Part of Accenture, celebrating our employees and investing in their well-being and development is not just a priority or an initiative - it's woven directly into our company fabric. Our mantra and unofficial corporate hashtag #SoMuchGood is all about recognizing our team's commitment and achievements, both inside and outside the office. It's that theme that has driven a host of programs at Navisite - it's who we are. What we do is simple: We work hard, we have fun, we give back to the community and we never take our eye off the goal - creating a modern cloud MSP with a global, talented team of employees. Join us and be part of our team!!
SUMMARY
The ideal candidate would have experience onboarding new customers and implementing infrastructure, database, and application technologies. This individual will be responsible for implementing multiple solutions which may lead to a few complex projects and/or multiple smaller unrelated projects. Responsibilities include all areas of project management including project scope, schedule, costs, resource utilization, deliverable quality, and risk/issue resolution. The role requires working with interdepartmental teams to successfully complete project objectives. This includes:
- Implement, manage, and successfully implement projects
- Provide customers a smooth onboarding experience, during the entire lifecycle of the project
- Understands project scope, objectives, and customer expectations.
- Leads project kick-off meetings and internal and customer project meetings
- Develops and manages detailed project plan
- Measures project performance using appropriate tools and techniques
- Oversee and coordinate multiple teams/vendors for the flawless execution of projects
- Provides project team ongoing work direction and drives accountability
- Identifies any gaps and works with internal team and customer to resolve project constraints
- Identifies project changes; evaluates impact to overall project commitments, evaluates and presents options, works with designated stakeholders to obtain required approvals, implement approved changes
- Identify and manage project risks. Work with team to identify and institute mitigation plans.
- Create and maintain comprehensive project documentation (action items, issues, changes, risks, etc.)
- Prepares and provides weekly, monthly, key milestone updates, for customers, through implementation
- Monitor project progress and make adjustments as needed to implement the project solution, on time
- Measure project performance to identify areas for improvement
- Provides consistent project updates to various stakeholders
- Utilize industry best practices, techniques, and standards throughout entire project execution
- Utilize core project and implementation management processes for the successful delivery of Navisite Services
- Follows corporate security and compliance requirements
- Seeks opportunities to improve increase efficiency and provides feedback, to leadership.
Qualifications
- Bachelor's Degree, Overall 10 years of experience
- 5+ years' experience in Project Management, IT Technical Support Management
- Good knowledge of project management software tools, methodologies, and best practices
- Preferred experience in public cloud computing, managed hosting, Windows/Unix environments, databases, SAN/storage, disaster recovery, security, enterprise applications, and messaging.
- Excellent organizational, planning, problem-solving, and project management skills.
- Excellent demonstrated analytical and decision-making skills.
- Demonstrates a positive attitude and energy.
- Self-motivated, excellent work ethic, goal-oriented, and strong team player.
- Strong written and oral communication skills.
NAVISITE - Part of Accenture, is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees. Navisite does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.
Internal Applicants - No sponsorship available / External Applicants - Sponsorship not guaranteed. Any potential sponsorship depends on a number of factors, including but not limited to the local candidate pool and can vary from year to year.
You must ensure compliance with data protection legislation under the DPA, EU GDPR, any other applicable data protection legislation.
