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Form of workThis is a problem-solving role suitable for candidates with a Tech background and an inclination towards solving business problems in the Business Development Department
This role is not applicable to Sales Executives/Account Managers/Vendor Managers etc
We are looking for a motivated and self-driven individual to join the Business Development Team in a leadership role. You are expected to set up business processes/improve existing processes and are willing to scale as leaders and strategic thinkers
Key Responsibilities:
1. Design and lead processes in the Business Development department
- Streamline existing business processes - Identify automation opportunities, Build visibility MIS
- Design new processes based on business goals
- Hire, train and enable teams to ensure quality delivery
2. Design blueprint
- Design Building Blocks for the Department. Seek input from peers and get Senior Management onboard. Draft plan for operational teams and resources required
- Convert building blocks into a long list of actionable projects. Prioritize projects based on impact & delivery
3. Implement
- Build required processes with focus on accuracy, efficiency and scalability. Try to automate as much as possible
- Define and set up KPIs to monitor the health of the project
- Ensure training of personnel involved and identify specific/periodic training programs if need be.
- Solve queries raised by the team. If similar queries are raised frequently, incorporate in the implementation guidelines and train the team
4. Monitor the growth and health of your Departments
- Define and set up KPIs to monitor the health of the departments
- Set up a monitoring protocol and design MIS reports
- Escalate in case of any non-compliance to set guidelines, quality issues etc.
- Identify New Projects from Department MIS and reviews. Modify blueprint and processes related to it which may lead to better outcome
