AddressSales & Service Manager
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You will be working as Sales & Service Manager and will be part of E-Mobility business for ELEM Front-end division based in Faridabad, India. In this role you will be reporting to Sales Manager – Systems and will be responsible for driving the sales performance of complete e-mobility product portfolio of E-mobility business area across India, specifying and implementing effective sales, service level agreements and business-development initiatives in line with global strategy and the services up to customer satisfaction level.
Your responsibilities
Identifying new business opportunities and creating clear strategies to convert them Coordinating the information flow around sales activities, providing forecasts and market intelligence to marketing and sales Establishing strong customer relationships and maintaining a positive customer experience throughout the sales process, including post-sales and service Conducting contract risk assessments and working closely with relevant parties to mitigate risks Building and maintaining strong relationships with key decision makers in existing and potential customer organizations Managing the direct reports to achieve revenue and profitability targetsYour background
Bachelor of Engineering or Bachelor of Technology in electrical engineering 8 - 10 years of experience in direct sales and sales management, working as Sales Manager with knowledge on AC / DC EV chargers / solutions with application knowledge or in the relevant field Experience of business development, account management and cross-selling A clear grasp of contract negotiations, risk management and commercial and legal terms Exceptional communication and negotiating skills, a customer-focused mindset and a professional, “can-do” attitude Proficient in English and HindiMore about us
ABB E-mobility is a world leader in EV charging technology with a strong R&D pipeline and an unparalleled global reach. With our robust product portfolio of innovative holistic solutions – from grid to charge point and domestic installations to large fleet depots – we are actively enabling the future of e-mobility, not just predicting it. The exciting developments within this sector perfectly align with our Mission to Zero initiative, aiming to support cleaner and greener communities for all. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply. ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning. Work model: on site #LI-onsite
