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Form of work Hiring for Sales Telesales & New Business Development- Pan India We are looking out for sharp Sales Leaders for Policybazaar.com. Mentioned below are the opened positions waiting to be filled soon! Team Leaders - Kolkata & Gurgaon - Outbound/ Telesales /B2C Sales. Assistant Managers - Gurgaon & Kolkata - Must have managed a Team of 50+ (Hardcore outbound sales only) Deputy Managers - Gurgaon Senior Managers - Gurgaon - 100+ Team Size and Expertise in Telesales/ Bpo operations/ Retail Sales.
Job Description Assistant Manager Operations (Sales) Location Gurgaon, India Experiences - 9+ Years of experience What we are looking for in a candidate:
- Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction
- Insurance Sales (Health/Motor/Life)
- Establish & Manage Relationships / Engagement with the Clients.
- Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities
- Managing day to day Sales targets (B2C Sales)
- To monitor and document work schedule of staff and absences.
- Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth
- Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates
- Ensure that all audit related issues are brought to a close
- Identify and drive continuous improvements and initiatives in process
- Coach & mentor Team lead so that they are able to manage their teams better
- To ensure that all internal customer queries are followed up on a timely basis
- Collaborate with internal teams.
- To be the Key contact for all problems and queries with specific business assigned.
- Take on special projects as per business need
- Action Oriented, Integrity and Trust, Perseverance
- Command Skills, Problem Solving, Drive for results, Standing along and Directing Others
- Managing & measuring work
- Ability to handle sales pressure
- Excellent verbal and written communications skills
- Strong external and management reporting skillsISMS Responsibilities:
- Follow the instructions of Function Heads, operate systems on behalf of Function Heads, and serve users authorized by Function Heads;
- Provide technical consulting assistance to Function Heads so that information systems can be built and run to best meet business objective;
- Ensure the safeguarding of information in their possession;
- Accepts responsibilities for the operation and protection of information assets; and
- Perform the work as delegated by the by the Function HeadDesired Skills and Experience-
- Prior experince in Telesales or Outbound Process in Contact Center industry
- Should be well versed with KPIs like Sales Target Management, Attrition management, Shrinkage Control, BQ management etc..Proficiency in team management skills to hold meetings and conduct performance reviews to help employees meet Performance Targets
- Proficiency in employee development to assist employees in meeting the Performance Targets through Hiring, Coaching & Mentoring
- Insurance (Health/Motor/Life) Sales
- Ability to calibrate employee performance to the Performance Targets through monitoring and Coaching
- Ability to communicate and resolve issues that affect Performance Criteria
- Ability to lead employees on their team to performance of the Performance Criteria
- Demonstrated language fluency in English
- Ability to handle sales pressureWhat do we offer?
- Endless growth opportunities
- GMC- Group medical coverage
- Gratuity is paid as per applicable law which is over and above total offered CTC
LinkedIn ID- https://www.linkedin.com/in/sumankumariofficial
