AddressHiring a Program Manager role in the IT Infrastructure organization. We anticipate that the incumbent will lead a team of approximately 10 Project Managers who will be responsible for implementation of multiple small to medium sized projects in the Connectivity space. Typical experience 10+ years in IT with 8+ years of experience in establishing and delivering progressively larger and more complex projects. PMI certification (PMP) preferred.
- Plan, execute, monitor, control, and close all aspects of the project lifecycle.
- Rigorously manage scope through a structured change management process to ensure commitments are achieved within agreed time, cost, and quality parameters with focus on delivering the business benefits.
- Create and validate financial forecasts and provide ongoing reconciliation of resources and expenditures. Use creative costing and business models to capitalize on greater leverage power.
- Ensure appropriate stakeholder change and communication plans and engagements are developed and executed so that stakeholders are fully prepared to exploit the new operational business environment once it is in place.
- Partner with business stakeholders to validate the project's strategic business case, define success metrics and criteria, and to identify, measure, and sustain planned vs. achieved benefits. Proactively look for additional benefits to be delivered by taking advantage of systems, processes, and data already in place or being deployed.
- Apply project management and IT control/assurance methodologies, standards and processes including architecture, information risk management, and transition to support.
- Create a motivated high-performing team through team building, information sharing, workload management, and appropriate recognition.
Develop the skills of team members through coaching and delegation.
- Establish and maintain appropriate and effective Governance structures and procedures to obtain resources, drive decisions, resolve issues, and deliver project objectives.
- Identify and address the major factors, assumptions and risks (including technical, business, adoption, organizational, government, cultural, etc.) that may influence project direction and success. As parameters and external influences change, adjust the project approach to improve the delivery of intended benefits.
- Champion the development of long-term Project Management capability within through bringing external perspectives, identifying and promoting best practices, coaching others on advanced skills, and contributing to community building.
- Requirements
Accountabilities:
- Quickly earn the trust of sponsors and key stakeholders and understand their strategic priorities. Resolve conflict and deliver tough messages with grace.
- Motivate and advocate for the team while removing barriers so that the team can complete its objectives while managing pressure.
- Creating executive-level communications.
- Remain focused and productive under pressure and recover quickly from setbacks.
- Take calculated risks and apply judgment to make timely decisions that will maximize value.
- Balance execution efficiency with risk mitigation, value delivery, cost, and quality.
- Understand integration between project goals and business context when responding to challenges and change.
People Dimensions:
Number of direct reports: 10
Financial Dimensions:
Directly managed budget: $20M
Skills PREFFERED:
- Information Risk Management
- IT Service Management
- Information Management
- Business Change Management
- Exhibiting servant leadership behavior, empowerment and increasing transparency that enables self-organization of teams
- Demonstrated learning agility in ambiguous and unfamiliar situations
- Very strong stakeholder management skills, including coaching senior stakeholders, managing governance bodies, and creating executive-level communications
Mandatory Professional Skills:
- Agile
- Project and Programme Management
- Business Partnering
- Market-standard services
- Portfolio Management
- Strategy and planning
Mandatory IT Skills: ITIL
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