Address
Form of workReports To: VP - Online Growth
Position Summary:
As the Key Account Manager for Marketplaces, you will manage & optimise revenue T.A.C's product listings across major e-commerce platforms like Amazon, Flipkart, Myntra, Nykaa, etc. Your primary focus will be driving sales, enhancing brand visibility, and ensuring a consistent brand experience across these marketplaces.
Please apply only if you have managed budgets of a minimum of 2 Cr in paid marketing at a channel level.
Key Responsibilities:
1. Account Management:
- Manage relationships with marketplace representatives and teams.
- Oversee the entire product catalogue, ensuring accurate and optimized product listings.
- Sales and Revenue Growth:
- Develop and execute strategies to drive sales and meet or exceed targets.
- Monitor key performance indicators and optimize campaigns accordingly.
- Coordinate with internal teams to run effective marketing campaigns.
- Monitor and analyze the performance of promotions and advertisements on each platform.
- Liaise with supply chain and operations to ensure adequate inventory levels.
- Oversee order fulfilment and customer service related to marketplace sales.
- Generate weekly and monthly reports on account performance.
- Provide insights and recommendations for continuous improvement.
- Ensure brand messaging and product information is consistent across all platforms.
- Monitor customer reviews and feedback to improve product offerings.
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 5 years of experience in online sales, specifically in managing e-commerce marketplace accounts.
- Proven track record of meeting and exceeding sales targets.
- Strong analytical skills, with experience in data-driven decision-making.
- Excellent communication and interpersonal skills.
- Proficient in MS Office Suite, especially Excel.
- Experience with e-commerce platforms' back-end systems.
- Strong attention to detail.
- Ability to manage multiple tasks and projects simultaneously.
