AddressAirtel Payments Bank | Product Operations Manager
Please find the Jd below:
JD for Product Ops:
Location - Gurgaon
Experience - 6 months - 1.5 years
- Overseeing quality assurance checks on new features
- Analyzing data to help product management make better-informed decisions
- Developing business processes to streamline product development so that they take less of the team's time and yield more impactful results.
- Set standards and metrics to track the product team's progress against company and product goals
- Streamline and standardize repetitive processes to increase efficiency
- Managing tools (for road-mapping, prototyping, etc.) that the product team uses
- In charge of maintaining and updating documentation on processes, guidelines, and other critical materials which outline
- Resolving day to day customer issues arising in product and being the first point of contact that relays issues to respective teams
- Closure of all Risk, Compliance and Audit points with in the cut off time
Key Skills Required: Strong Communication Skills, Knowledge of SQL, Data Analysis, Documentation
