Company

Divine InnovationSee more

addressAddressDelhi
CategoryAdmin

Job description

Role: Executive Assistant to CEO

Role Definition: Executive Assistant is the one who is responsible to support his/her manager (CEO in this case) in all office management, internal and external communication, secretarial & clerical support, and often handling tasks that have a direct effect on the success of the business.
Responsibility Deliverable
  • Managing schedules/calendar of CEO
  • Managing communications of CEO
  • PSS for improving the overall functioning of processes
  • Administration
  • Recruitment (partially)
Tasks & Activities
1. Managing schedules/calendar of CEO
  • Scheduling/re-scheduling meetings/ managing complex calendar based on priority defined by CEO.
  • Capturing actionable items from verbal and written communication happening anywhere in organisation and making a NOW (creating a calendar entry for a specified date and time) for the action.
2. Managing internal and external communications of CEO
  • Handling & Prioritizing emails and phone calls. Briefing of important emails face to face or over a phone call.
  • Maintaining correspondence, follow-ups, and ensuring timely completion.
  • Making Minutes of the meeting
  • Managing confidential administrative tasks for the leadership team.

3
. Automation initiatives for improving the overall functioning of processes
  • Creating PSS (Process, System and Structure)
  • Creating Automation process using technology like Google Sheets, Google Data Studio
  • Ensuring the process is followed.
  • Briefing CEO of any bottlenecks, taking solutions and implementing those solutions
  • Briefing CEO of achievements (productivity of each function of the day) in a "crisp, precise, to-the-point" manner.
  • Maintaining and presenting various MIS reports & documents to provide feedback to top management.
  • Ensuring adherence to procedures and service standards for business excellence

4
. Administration
  • Coordinating / Directing day-to-day general & administrative functions within the team and outside for smooth business operations.
  • Analytical, negotiation, and interpersonal skills; achieving team satisfaction by timely responding to queries

5
. HR (partially)
  • Managing resume selection, primary interviews, the onboarding process for new joiners.
  • Internal policy-making and adherence

Measurement Metrics

  • # Fixing 1 hour with CEO and briefing him about the calendar, e-mails, other communications, and EA to-do list, queries from the team for CEO, taking solutions and communicating further to the team, vendors and clients.
  • # Ensuring CEO's objective is met and he is focused on what he is doing without any distractions.
  • # how free is CEO from day to day tasks

Competencies: Iceberg Elements & Attributes List


Skills
  • Communication skills especially fluency in English
  • Persuasion skills
  • Rapport building skills
  • Telephone etiquette
  • Speed
  • Planning

Knowledge
1. Microsoft Word, MS Excel/Google Sheets, and MS PowerPoint

Self-Image
1. Confident
2. Smart

Traits
1. Talkative and high energy
2. Persistent
3. Willingness to learn
4. Hospitable
5. Trust-worthy

Motives
1. Growth Oriented
2. Win-Win-Win philosophy
3. CEO productivity
Refer code: 855867. Divine Innovation - The previous day - 2024-01-13 14:02

Divine Innovation

Delhi
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