AddressOur client is the industry-leading provider of AI Assisted Conversational messaging solutions. They help Professionals and Institutes such as Doctor, Lawyers and Hospitals and Education Institutes drive consumer experience over text messaging channels like SMS/WhatsApp in their Enquiry management and Customer support processes.
As a forward-thinking global company, it continues to innovate and develop cutting-edge technologies like Conversational AI, Chatbots, and Omnichannel solutions that redefine how businesses digitally communicate with their customers. They integrate with Top CRMs like Salesforce, Zoho, HubSpot among others to drive engagement in key moments, and have acquired 5000 customers across SMB's and Mid-market (from small Professional Doctors and lawyers to large global staffing companies and large insurance companies).
As the Director of Sales, you will play a pivotal role in driving business growth by engaging, winning, and retaining customers for their messaging solutions. Their approach emphasizes consultative selling, supported by cutting-edge sales tools across the entire funnel.
Key responsibilities include building and leading a sales team in India, achieving ambitious sales targets, managing a pipeline of prospects, and forecasting performance with precision.
Key Responsibilities:
- Sales Team Leadership: Build and lead a high-performing sales team, ensuring the achievement of a sales targets
- Pipeline Management: Develop and manage a robust pipeline of prospects to consistently deliver positive results.
- Forecasting Accuracy: Provide accurate monthly and quarterly performance forecasts, maintaining a 10-20% margin of error from actual bookings.
- Collaboration with Customer Success and Development Teams: Work closely with customer success and development teams to meet customer requirements effectively.
- Market Insights and Playbooks: Collaborate with the US-based VP Marketing to identify market opportunities, work with large/medium customers and partners, and create relevant sales playbooks and collaterals.
- Customer Engagement: Understand customer sales and marketing processes, provide consultancy on best messaging programs, and evangelize company's solutions.
- Ensure the team is able to generate their own leads to meet assigned quotas.
Requirements:
- Minimum 12+ years hands-on prior work experience with SaaS sales (Technology sales preferred)
- Prefer at least 6-8 years successfully running a sales organization (team)
- Willingness to work in US shift timing- 7pm- 4am IST.
- Love crushing goals and quotas
- Ability to live, eat and breathe data and insights. You should also be able to look at Customer's dashboard and make sense of what's happening - which campaigns are performing, who are their most responsive sales guys etc.
- Agile, Nimble, and energetic - These are the hallmarks of a magician. Nimble but long-term planning, quick and agile execution which can be measured on a day-to- day basis.
- Breathes Customers - Extremely customer centric and willingness to go that extra mile to win a customer and more importantly woo them. This is their Core Value and they want the DoS to exhibit it aplenty.
- Self-starter, motivated individual - who can work alone and create an impact
- Strong team player - Ability to work with cross geographical teams and in different time zones.
Benefits:
- Attractive Salary: Enjoy a generous fixed compensation that recognizes your expertise and leadership.
- Performance-based Incentives: Your contributions and achievements will be rewarded through performance-based incentives, reflecting the value you bring to the organization.
- Bonus Compensation: Standout performance may lead to additional bonuses through the reward process, recognizing your exceptional contributions.
- Comprehensive Insurance Coverage: Group medical insurance for you, your spouse, and two children, along with personal accidental insurance.
- Shift Allowance: Additional compensation is offered for specific shifts, ensuring that you are fairly rewarded for your commitment and dedication.
- Employee Wellness: Well-being of employees is at the forefront. Work in an environment that promotes a healthy work-life balance, allowing you to excel in both your professional and personal life.
Experience of a lifetime:
- The freedom and flexibility to handle your role in a way that's right for you
- Gain exposure to a dynamic and growing global business environment
- Exposure to innovative and cutting-edge technology and tools
- Scope to showcase one's analytical capabilities and make high impact contributions to Business teams
