Director, Product Management

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Product ManagementOur Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job Title
Director, Global Product Management (Consumer Credit Risk), Targeting Analytics
Job Description Summary
Overview
Targeting Analytics drives AI based solutions and products at a globally scalable level across the different customer lifecycle stages, credit risk management, operational and strategic analytics.
Credit Risk management area serves as a key differentiator to optimize and grow revenue from consumers and commercial for Mastercard. To this end, developing and manging a suite of product solutions through internal and external partnerships, creative constructs, solid frameworks and executable roadmaps are crucial drivers for commercialization and business impact.
This role is for a Director who will work across cross functional teams as Data & Engineering, Regional Product, Business Development, Client Delivery & Governance to deliver truly differentiated Consumer Credit products and custom solutions leveraging Alternate data resources, AI platform capabilities and Near Real time Execution. The role is positioned to drive new ideas forward by combining creative thought leadership with innovation and industry best practices. By entering in the early phase of a truly transforming and impacting strategic initiative, the experience would be a rewarding one. This role will report into Vice President of Global Product Management (Consumer Credit Risk).
The successful candidate’s primary responsibilities will be to:
• Lead all key activities to drive roadmap execution of Consumer credit risk products, linking it to a quantifiable product scorecard, monitoring and optimization of performance
• Own the end-to-end Product Management cycle for design, development of features, go-to-market plans including revenue generation
• Lead the development and implementation of framework design (utilizing Studio process), modelling constructs, governance requisites, customer experience and client support
• Develop and maintain the product roadmap, KPIs, financial impact as revenue and margin on overall product P&L
• Assess, define, prioritize product enhancements and coordinate with Engineering and business sponsors on work status
• Actively engage in new innovation initiatives, data resources and capability assessment with a futuristic lens
• Bring voice-of-the-customer metrics to life in a way that will inspire and drive change
• Adapt product enhancements continuously to customer needs, market trends, and competitive opportunities
• Provide oversight and product engagement for launch, in-market testing and global roll-out
This role requires the successful candidate to:
• Demonstrate drive for result and a desire to succeed, follow through commitments and push self and others to deliver exceptional results
• Be a successful team player with strong experience in Product management/development utilizing data and AI capabilities
• Collaborate with internal cross-functional teams to drive alignment on product roadmap, built, testing and commercialization
• Develop sound application knowledge of Credit Risk area for Mastercard internal and market landscape
• Translate product requirements into technical specifications, ensuring mutual understanding and speed to market
• Prepare product specific (and occasionally program-wide) presentations for internal partners, executives and customers
• Assist with product-specific and program-wide metrics creation and financial evaluation
Skills & experience
• Product development and management experience required;
• Good understanding of cloud native design, platform capabilities and API management framework,
• Good knowledge of network engineering and infrastructure; cloud native design and API management framework
• Experience and aptitude for product go-to-market, cross-functional team matrix environment; final impact assessment
• Excellent communication, collaboration and leadership skills.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

  
  

• Ensure the confidentiality and integrity of the information being accessed;

  
  

• Report any suspected information security violation or breach, and

  
  

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.