AddressAbout the Organization:
Digital Green is a global development organization that empowers smallholder farmers to lift themselves out of poverty by harnessing the collective power of technology and grassroots-level partnerships.
Job Description:
- The Senior Operations Officer is responsible for supporting Digital Greens Tech & Product teams. This role reports to the Global Operations Manager (based in the United States) and is part of the Global Internal Operations team.
- The Senior Operations Officer will support global initiatives / projects, and will also work as a part of the India Operations team.
- As an excellent team player, the Senior Operations Officer supports smooth team operations by providing travel, procurement, logistics, systems, and office / event management coordination.
- This role also liaises with the Finance team to manage / track office expenses, cash advances, and vendor payments.
- The ideal candidate will be an operations wizard who truly enjoys juggling multiple responsibilities and priorities, making complex processes simple, building relationships with local and global= colleagues, and supporting the needs of a growing team.
Job Responsibilities:
- Administration, Logistics, & Travel Management
Fixed asset management: Purchase, documentation, and maintenance of physical assets and inventory in the office(s).
Office management: Ensure housekeeping and upkeep of the office, and purchase of office supplies.
Travel: Support staff with all international and domestic travel bookings, logistics, and visas; coordinate with travel agents and other offices as needed
Visitor & event logistics: Handle all travel arrangements for visitors to the office and events in the region; identify trusted travel vendors
Finance:
- Imprest account management: Maintain imprest account expenses and ledger, submitting required documentation to Finance.
Finance liaison: Serve as a resource to staff finance policies, processes, expense coding, payment status, and travel advances.
Vendor management and payment: Submit vendor invoices with all required supporting documentation to the India Finance Team to ensure timely processing of vendor payments.
Compliance: Support internal and external audits as needed.
Procurement:
Procurement processing: Process all procurements and contracting for the Tech & Product team in accordance with DG policies and processes, ensuring timely delivery of goods and services.
Laptops & equipment: Purchase laptops for new staff.
New initiatives:
- Potential to support internal communications and other projects as needed.
Education Qualification/Required Skills & Experience:
- Bachelor's degree or equivalent / relevant experience
- Experience in a professional environment with at least 3-5 years in a similar role; experience working with multiple legal entities a plus
- Experience with or interest in using systems to support processes
- Tech-savvy; experience with intranet and / or workplace communication tools a plus
- Finance and/or non-profit experience a plus
- Excellent time management and project management skills, and ability to multi-task and prioritize work
- Outstanding written and verbal communication skills, and a collaborative mindset
- Creative thinking and problem-solving skills
- Demonstrated ability to adapt and thrive in a fast-paced, growing organization
- Experience or interest in working in diverse teams, including across cultures / countries / time zones
- Willingness to work outside of normal business hours (to accommodate meetings with international colleagues)
- An interest in Digital Greens mission!
