Senior Associate, Operations

Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce with a strong work ethic? If yes, this opportunity will appeal to you. We are looking for an eager learner, and team player as a Senior Associate for GlowRoad (a unit of Amazon).
About GlowRoad:
"GlowRoad is a social commerce platform that allows sellers to sell their products to end customers via resellers in over 20,000 pin codes across 2,000 locations. Resellers, who are often housewives, temporary workers, or students, help the company target Tier II and III markets. GlowRoad has been recently acquired by Amazon. We target to grow 50x in next 3 years. This is an unique opportunity to build for Bharat and be part of the rocketship."
Key job responsibilities
1. Coordinate with multiple teams to provide thorough, engaging and high conversion customer experience by -
· Owning sections of store merchandising and curations
· Running and analyzing proof of performance reports
· Learning Merchandising tools and widgets
· Assist execution of the plan as per site merchandising calendar. This includes email programs, new product launches, cross-category placements, developing and executing GlowRoad site-wide events
· Assist in developing merchandising for large store wide promotions, and work closely with category managers and merchandising team to schedule promotions
· Support the creation of emails, category pages, brand stores, campaigns, and develop and manage free search improvement projects
· Synthesize and analyze relevant content/traffic metrics. Identify customer triggers and barriers by using surveys, in-depth research and customer immersions
2. Understand and use merchandising and customer-facing metrics to guide decision making.
3. Identify opportunities for automation, and scale winning experiences.
4. Ability to handle high visibility, high pressure launches with clear, firm communication to all stakeholders.
5.Strong bias for action and ability to prioritize.
We are open to hiring candidates to work out of one of the following locations:
Bangalore, KA, IND
- 2+ years of sales experience
- Bachelor's degree