AddressDescription
Focuses upon the provision of advice and administration and provides services across the related function in line with procedures and concepts.Ensures a high quality of work and influences business decisions through council or advice using specific skills and expertise. Supervises the volume and quality of work of others, relating to relevant activities, with a shared responsibility (between self and others).Typically reports to the Manager.
Job Responsibility
- Provides operational support in line with procedures and concepts, with supervisory responsibility for a team that executes activities;
- Has responsibility for the quality of the tasks the team perform;
- Enables the performance of and sets clear measurable objectives for the team;
- Identifies and delivers the best course of action based on analysis of the information given;
- Has a good understanding of how the team collaborates and works with others to meet the objectives;
- Has sound and comprehensive communication and diplomacy skills in order to exchange complex information and convey objectives and outputs to stakeholders in a clear way;
- Uses judgement based on analysis of information and resolves problems by identifying and selecting solutions through the application of acquired technical experience.
Skills
Managing investigations
Forensic Analysis
Crisis Management
Security
Fraud Management
Business Continuity
Strategy Execution
External trends and insights
Incident Response
People Development
Resilience
Risk Management
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
