Address
Form of work Job Summary
(Describe the primary function and purpose of this role)
Enable achievement of key business outcomes
Build a quality Agency by focusing on quality of hire and skilling
Ensure adherence to all statutory and compliance requirements
Drive the people agenda sharply to enable achievement of people outcomes
Key Responsibilities
(Mention a detailed description of key areas of focus, essential functions and primary responsibilities required to be performed by the incumbent to achieve business objectives)
a. Achievement of Business Plans
To own the business plan for the branch both top line and bottom line targets for Team
Internalize the Management philosophy and business strategy of the company and drive it in the branch
Ensure that the existing team of Agents is engaged, motivated and productive by forging a strong relationship with them
Ensure that new Agent Advisors are constantly inducted, activated and productive for Team
Drive the incentive schemes to ensure that the income of the Agency managers
b. Team Building
Recruit Quality resources Unit Managers
Goal setting of all Agency Managers/Sr Agency Manager in the region
Regular and periodic review, monitoring and mentoring of the Agency Managers to ensure that they are on track to achieve their goals
Regular classroom and on the field training of the team to equip them with the necessary skill sets to perform optimally
Ensure that the defined sales process of the company is adhered to by the team
Identify and groom future leaders in the team
c. Business Expansion
Identify potential business pockets in the branch jurisdiction
Appoint Agents in these locations to procure business
d. Liaison with Home Office
Own the resource and expense budget for the Branch
Drive the R&R schemes floated by HO from time to time
Design own Branch level R&Rs, marketing activities and implement them
Support the Unit Managers and team of Agents in liaison with the HO for addressing their requirements/ concerns
Percolate the management guidelines to the entire team.
Being fully compliant to all the norms laid down by the regulators and the company
Keeping the expense ratio of the Branch well within the defined budget
Maintain win- win relationship with other channels
Preferred Skill Set
(Describe the nature and level of key skill requiredpreferred to perform the jobs e.g. interpersonal skills, problem solving ability and business expertise)
a. Analytical Skills
Designing Sales Strategies to achieve the business goals
Analytical skills to read , interpret MIS
Skill sets to handle a team of agents to achieve the business goals
b. Domain Knowledge
Sound domain knowledge of the health insurance policies and practice in India
Good knowledge of the legal and regulatory requirements and compliances
c. Leadership Attributes
Strong written and verbal communication skills
Ability to manage a team, keep it motivated and handle conflicts in a mature and tactical way
Result orientation
Ability to spot and utilize opportunities
Energetic and enthusiastic personality.
Minimum Qualification
Minimum Experience
Graduation in any discipline from a recognized educational institute
Preferably Post Graduate Degree/Diploma in Management from a recognized educational institute.
8-12 years of relevant work experience, preferably in financial services distribution
2 years of team handling experience
