WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
Job Description: The Deputy Manager in Facility and Administration at our company plays a crucial role in ensuring the smooth functioning of our facilities and administrative processes. This position involves overseeing various aspects of facility management and administration to maintain an efficient and conducive work environment.
Responsibilities:
Facility Management:
- Supervise the day-to-day operations of the facility. Ensure proper maintenance of the office premises, including HVAC systems, lighting, and other infrastructure.
- Coordinate with vendors and service providers for facility-related services. Implement and monitor security protocols to safeguard employees and assets.
- Manage space planning and utilization for optimal functionality.
Administration:
- Oversee administrative functions, including housekeeping, transportation, and cafeteria services.
- Implement and enforce company policies related to facility and administrative procedures.
- Handle procurement of office supplies and equipment.
- Collaborate with HR for employee onboarding, seating arrangements, and related administrative tasks.
- Maintain accurate records of facility and administrative expenditures.
Compliance and Safety:
- Ensure compliance with local regulations and safety standards.
- Conduct regular safety drills and training for employees.Collaborate with relevant authorities to address compliance issues
.Budget Management:
- Assist in developing and managing the facility and administration budget.
- Identify cost-saving opportunities without compromising on quality and efficiency.
Team Management:
- Lead and motivate the facility and administrative team.
- Conduct regular performance reviews and provide constructive feedback.
- Foster a positive and collaborative work environment.
Continuous Improvement:
- Identify areas for improvement in facility and administrative processes.
- Propose and implement solutions to enhance efficiency and cost-effectiveness.
Additional Requirements:
- Bachelor's degree in Business Administration, Facility Management, or a related field.
- Proven experience in facility and administrative management, preferably in the BPM industry.
- Strong leadership and interpersonal skills.
- Knowledge of local regulations and safety standards.Excellent organizational and multitasking abilities.
- Effective communication skills.
Note: This job description outlines the key responsibilities and requirements for the Deputy Manager in Facility and Administration, but additional duties may be assigned as needed to meet business requirements.
Qualifications
Bachelor's degree in Business Administration