Address Job Family: Customer Services
Req ID: 403842
Required Qualification - Degree in Electrical / Electronic Engineering
Experience : 3-4 years of Experience in VFD & DC Drives Services
- Responsible for Field service & Commissioning calls of LV- AC & DC Drives
- On site repairing of AC & DC drive
- Basic drive programing & troubleshooting VFD.
- Service execution of AMC contract,( Preventive Maintenance of ,LV drives VFD )
- Telephonic / online support for Customer Service requests (VFD )
- Travelling on short notice and to serve customers ( Mostly in Mumbai , Jamnagar , Kokan ,Nashik & Vapi )
- Generate service sales lead ( AMC ,spare part , retrofit & digitalization )- during service call visit.
- Ready to travel on short notice period for 70 to 80% in month to serve customers.
- Responsible for corrective and preventive maintenance as well as other after-sales technical support solutions.
- Analyzes, inspects, and reviews findings to determine the solution to the problem that the customer requirements.
- Knowledge about Fan, Pump, Crane applications ,In the field of Steel, Paper, Mining, Cement industries is required.
- Basic Experience below Siemens Drive will be required .
- Micro master drive: MM420, MM430, MM440
- SINAMICS: G110, G120, G130, G150. (CU230)
- SINAMICS: S110 ,S120 ,S150 (CU 320-2DP )
- SINAMICS:V20,V50&V90
- DC Drive -6RA80 ,6RA70
