Address CUSTOMER RELATIONSHIP EXECUTIVE
Requirements: […]
- Min experience - 2 years
- Preferably from the jewelry industry
Job Description:
- Building relationship with the clients
- Handling and responding to client queries at all times
- Managing email communications & any other form of written communication
- Communicating the client needs to back end departments
- Following up for client work with internal departments of the company
- Data driven approach: take out reports to monitor customer service and act on it accordingly
- Communicating with clients for 3rd party qc/dispatch
- Understand client...
