Customer Service Executive

We are looking for a Customer Support Representative to join our team and provide excellent Customer Service to our clients. The ideal candidate will have a strong understanding of Customer Service principles and practices, as well as the ability to communicate effectively with customers through a variety of channels.

Responsibilities:

• Provide timely and accurate customer support via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Build and maintain positive relationships with customers
• Identify and resolve customer pain points
• Stay up-to-date on product knowledge and industry trends

Qualifications:

• Freshers or Experienced in Customer Service
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to work under pressure and meet deadlines
• Proficiency in Microsoft Office

Benefits:

• Competitive salary and benefits package
• Opportunity to work with a talented team of professionals
• Chance to make a real impact on our clients' lives
• Work-life balance and flexible work arrangements

If you are a highly motivated and customer-oriented individual with a passion for helping others, we encourage you to apply for this position!

Job Types: Full-time, Fresher

Salary: From ₹10,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off

Schedule:

• Day shift
• Night shift

Supplemental pay types:

• Joining bonus
• Performance bonus
• Shift allowance

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• Hindi (Preferred)