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Form of work- A role that offers a breadth of learning opportunities - Opportunity within a company with a solid track record of performance - Fantastic work culture Our client has successfully diversified its business into other areas of the film industry. The Job You will be responsible for : - Handling inbound calls and emails in a professional manner. - Resolving customer inquiries and requests and ensuring strong customer satisfaction. - Working with various internal teams to ensure prompt and accurate order processing and delivery. - Escalating customer feedback as required. Ideal Candidate - You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry. - You possess excellent interpersonal as well as written and verbal communication skills. - You are a strong mentor and coach who can build high performing teams - You pay strong attention to detail and deliver work that is of a high standard - You are a strong team player who can manage multiple stakeholders (ref:updazz.com)
