Customer Care Executive

Business Development Executive- TIPS Caller

Akshar Staffing is a privately held firm providing staffing solutions, IT product/software development, agile trainings & transformations, hardware break-fix support, and Windows migrations. With 51-200 employees, we are committed to delivering exceptional services to our clients. Our headquarters is in Houston, Texas.

Responsibilities:

As a Business Development Executive - Caller, you will be a key contributor to our growth strategy. Your responsibilities will Includes:

Outbound Engagement:

Initiate outbound calls to potential clients, introducing them to our products/services.

Craft compelling messages to effectively communicate our value proposition.

Lead Generation:

Proactively identify and qualify leads through strategic calling campaigns.

Document key information about prospects, ensuring accurate data in our CRM system.

Client Interaction:

Engage with clients to understand their needs, provide information, and address queries.

Build and nurture client relationships to foster long-term partnerships.

Product Expertise:

Develop a comprehensive understanding of our products/services for effective communication.

Stay informed about industry trends, competitor offerings, and market dynamics.

Collaboration with Sales Team:

Work closely with the sales team to schedule appointments and facilitate seamless handovers.

Provide valuable pre-sales support to enhance the overall sales process.

Reporting and Analysis:

Maintain meticulous records of calls, interactions, and leads.

Generate regular reports on call outcomes, lead conversion rates, and other relevant metrics.

Qualifications:

Bachelors degree in business, Marketing, or a related field.

Proven experience in outbound calling or telesales.

Exceptional communication and interpersonal skills.

Goal-oriented mindset with a strong drive for achieving targets.

Familiarity with CRM systems and a basic understanding of sales processes.

Attributes:

Enthusiastic and persistent approach to lead generation.

Ability to navigate objections and turn challenges into opportunities.

Self-motivated with a passion for business development.

Collaborative team player with strong interpersonal skills.

Benefits:

Competitive salary and performance-based incentives.

Opportunities for professional growth and advancement.

Training programs to enhance skills and stay updated with industry trends.

Inclusive and dynamic work environment promoting creativity and innovation.