AddressAbout the role:
The role will be an integral part of business in terms of managing large & mid-level accounts
/ clients within the NBFC and MFI sectors for our InsurTech SAAS product-line and Insurance Broking business. It entails identifying new accounts while managing existing accounts in terms of revenues, cross-sell / up-sell opportunities and sustaining positive client relationship. The incumbent is responsible for client as well as product success management and must have a deep understanding of developing & deepening business relationships with ability to thrive in fast paced, high growth work ecosystem.
Key responsibilities:
- Deepen existing relationships with existing clients in financial services, fintech, insurtech, ecommerce etc. category, as applicable.
- Develop and manage a lead pipeline of potential clients, focusing largely across and within NBFC and MFI space
- Own the client account in an end-to-end manner from demo / pitches to documentation & commercial agreements to managing P&L (topline, margin, revenue, renewals, pricing) of the accounts.
- Structure profitable deals that mutually support client and business vision.
- Ensure successful onboarding of clients followed by delivering as per SLAs & quality commitments.
- Stay updated on the competitor landscape through constant market research and analytics / dashboards.
- Ensure high quality deliverables per commitment on timelines and budgets through internal and external stakeholder management. Collaborate across teams viz. Sales, Tech, Digital Marketing, Product, Legal, Finance and Operations.
- Identify new partnerships / alliances with companies in financial services, fintech space like banks, equity brokers, NBFCs, insurance brokers, insurance companies, payment gateway, etc, and other potential categories.
Your key qualifications & competencies:
- 2 to 6 years of experience in Business Development & Key Account Management for Insurance / Insurtech set ups. Understanding of SAAS products and technology is a huge plus.
- Experience in working with senior management / decision makers within the organization and for the clients
- Strong background and experience in NBFC & MFI sector
- Experience & expertise in P&L management, leading teams to performance and client interfacing.
- Excellent verbal and written communication skills, ability to effectively negotiate and have a problem-solving approach.
- Open to travel extensively
