AddressPurpose of the Job
To develop vibrant content for internal/external customer communication channels. Candidates with corporate content writing experience is preferred. Expertise in HTML & CSS coding knowledge & Digital Adoption Platform walk me development is desirable. Applicant who has multilingual, Video Tutorial & in app content creation experience in addition will have an edge.
Responsibilities
- Develop interactive UI elements within application using tools like walk me or whatfix
- Writing clear marketing copy to promote our products/services, attract customers and boost brand awareness
- Ensure all-around consistency in Style check, clarity and conciseness in writing
- Quality assurance of all content moved for next level of review
- Strongly adhere to processes and guidelines
- Strong research skills including gathering and analyzing data from SME’s to develop respective documentation
- Must have the ability to understand the products by hands-on experience
- Manage multiple assignments simultaneously while working independent and with other writers
- Develop and maintain wide variety of topics for multiple platforms such as newsletters, blogs, websites, training materials, video or in app tutorial scripts, etc.
Qualifications
Any Computer Degree with 3+ years of proven work experience in Digital Adoption Process & in app content writing
Skill Set
- Extensive knowledge in walk me/whatfix, SnagIT and Camtasia
- Expertise in CSS & HTML
- Proficiency with Office suite such as MS Word, MS Excel, MS Visio, etc.
- Flexible writing style and ability to turn engineering speak into easily understandable concepts. Must have excellent verbal & written communication skills
- Familiar with the process of Documentation Development Cycle, attention to detail, critical and analytical thinking and highly motivated individual with ability to grasp complex engineering concepts
- Ability to maintain confidentiality and work in a fast-paced environment to meet aggressive deadlines
- Successful track record of working independently both in an office and telecommuting setting
- Should have the portfolio of published articles
