It Service Delivery Manager jobs

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MANAGER - SERVICE DELIVERY - IT (9-11 YRS)

Successful Service Delivery - SLA achievement and high level of customer satisfaction.6. Pulling in additional resources when needed e.g. specialist teams or people for specific issues / opportunities.11. Proactively work with tea...

CompanyYash Maroli
AddressBangalore, Karnataka
CategoryCustomer Services & Support
Date Posted a month ago See detail

Manager - Service Delivery - IT (9-11 yrs)

Yash Maroli

Bangalore, Karnataka

Successful Service Delivery - SLA achievement and high level of customer satisfaction.6. Pulling in additional resources when needed e.g. specialist teams or people for specific issues / opportunities.11. Proactively work with tea...

Accenture Recruitment 2024 For It Service Management

Accenture

Bangalore, Karnataka

You will also provide operational support, ensuring production systems and devices are online and available.Job Responsibilities:Manage the delivery of IT production systems and services, ensuring client satisfaction and managemen...

IT Service Management Analyst

Iqeq

Hyderabad, Telangana

Unspecified

Ensure that all new or changing services are successfully delivered, tested, and transitioned into operation. Provide structured transition management support for the implementation of multiple internal and external- facing proje...

Reliable Group - Vice President - IT Service Delivery (15-20 yrs)

Nilesh Gend

Mumbai, Maharashtra

Location- Airoli (Navi Mumbai)-HybridLooking for a self-driven, strongly collaborative, creative, and results-focused team leader. If you are a logical thinker with exceptional project management, client perception management, pro...

IT Delivery Manager - Greenfield Projects

Reliable Group

Mumbai, Maharashtra

Directly accountable for the delivery of all projects within major accounts, leading project development teams from start to finish. Serve as the main point of contact for internal stakeholders and customers regarding delivery acc...

Sr. Service Delivery Manager

Webhelp

Pune, Maharashtra

12+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Experience of working with Healthcare domain with expertise in Claims/Complaints Appeals and Grievances. Expe...

Service Delivery Manager - Network- H/F/X

Société Générale

Bengaluru, Karnataka

Performs service reviews in line with SDM deliverables providing reporting on areas such as incidents and SLAs on a weekly basis. Contribute to operation reviews of IT Service covering customer satisfaction, SLA performance, and o...

Information Technology Service Delivery Manager  

Redrob By Mckinley Rice

Mumbai, Maharashtra

McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in the world of professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential....

Service Delivery Manager

Immunity Networks & Technologies

Mumbai, Maharashtra

Leading a team of geographically dispersed resources to deliver technology projects on time and within budget for the domain and geography for which they have responsibility. Maintaining end-to-end accountability for customer sati...

Service Delivery Manager

Lseg

Bengaluru, Karnataka

The deliverables for DORT have high impact and are critical to comply to the regulatory reporting and data asks from Group Risk and Operational Resilience Teams. The Sr SDM also ensure systems in the Risk and Ops Res space is oper...

Associate Service Delivery Manager

Ensono

Pune, Maharashtra

Stakeholder Relationships: They establish and maintain strong relationships with internal and external stakeholders. Leadership: Providing leadership to the Service Delivery team is a crucial aspect of their role. Advising and Coa...

Sr. Service Delivery Manager

Concentrix

Pune, Maharashtra

12+ years of operations experience within a BPO/ Contact Centre with last few years managing and running the operation. Experience of working with Healthcare domain with expertise in Claims/Complaints Appeals and Grievances. Expe...

Service Delivery Manager

Cognizant Technology Solutions

Chennai, Tamil Nadu

Must be an LLB or LLM degree holder from any recognized Indian University. Successful candidate should have a minimum of:. 10 years legal experience in Contract drafting, review and end to end management. 6-8 years of prior experi...

Senior Service Delivery Manager

Esp Global Services

Pune, Maharashtra

5 plus years' experience managing Service Delivery of major customer accounts. Proven ability to manage the SIP and CSI processes for a customer portfolio. Strong knowledge and understanding of account P&L. Manage the operational...

Service Delivery Manager

Akt

India

Resource Management: Work closely with Resource allocation team to ensure appropriate and sufficient resources are allocated as needed. Coordinate activities and prioritize conflicting requirements among Customer Success clients....

Service Delivery Manager

Ntt

Hyderabad, Telangana

Competitive rewards package. Global and challenging environment. Learning and growing opportunities. Open communication. Casual dress code. Proficient in ITIL Service Management Processes. Demonstrated experience in Incident Manag...

IT Service Management Representative

Accenture

Bengaluru, Karnataka

- Collaborate with cross-functional teams to ensure timely resolution of incidents and problems, and to implement changes and releases with minimal disruption to services. Additional Information: - The candidate should have a mini...

Service Delivery Manager

Ntt

Bengaluru, Karnataka

Works as an Independent Contributor (IC) and acts as the primary interface managing the services relationship between the client and NTT Ltd. Performs client facing service activation activities and support the GDC in service acti...

Service Delivery Ops Lead Manager

Accenture

Mumbai, Maharashtra

Unspecified

This individual provides and implements workable solutions to business issues or problems with minimum referral to management and conducts work planning, estimation and prioritization to optimize performance of team. The role is r...

General Manager - Recruitment Governance - IT Services/KPO (15-18 yrs)

Naina

Gurgaon, Haryana

This role will be responsible for driving Governances in TA team globally.- This role requires me to work with stakeholders of various HR sub-functions e.g. Talent Acquisition, Payroll Operations and Vendor Management, Legal & Com...

Manager - Key Accounts Management - IT Services (7-12 yrs)

Ashish

Gurgaon, Haryana

This role requires a strong focus on building and maintaining relationships with clients, understanding their business needs, and ensuring that our solutions meet and exceed their expectations. The ideal candidate will have extens...

Service Delivery Operations Associate Manager

Accenture

Chennai, Tamil Nadu

Problem-solving skills. Strong analytical skills. Risk management. Collaboration and interpersonal skills. Thought leadership. In this role you are required to do analysis and solving of moderately complex problems. Typically crea...

Service Delivery Ops Associate Manager

Accenture

Bengaluru, Karnataka

We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Employees under this span will be a part of one of...

Management Trainee - Service Delivery

Varutra

Pune, Maharashtra

Maintaining positive relationships with customers. Maintaining high quality standards throughout the project life cycle, making sure the deliverables are going on time to the customers. Drives operational improvements and efficie...

Project Manager - IT Service operation Management.

Hitachi

India

Unspecified

Global Project Management (Need to Manage Global Projects in coordination with Multiple Hitachi Region, ensure end to end project delivery with support of Global vendors and other staeholders).. IT Service Operation management (Of...

Service Delivery Operations Associate Manager

Accenture

Chennai, Tamil Nadu

Unspecified

Skill required: Property & Casualty- Underwriting - UnderwritingDesignation: Service Delivery Operations Associate ManagerQualifications:Master of Business Administration Years of Experience:11 - 14 Years Accenture is a global pro...

DemandLane - Client Service Manager - Service Delivery (8-15 yrs)

Sagar B Gudodagi

Noida, Uttar Pradesh

Your primary responsibilities will encompass various aspects of Account Ownership and Responsibility in the areas of Trafficking, Intake Approval, Return Management, Strategy, On boarding, Feedback & Surveys, and Team Management.K...

Project Manager - IT Service operation Management.

Hitachi

New Delhi, Delhi

Global Project Management (Need to Manage Global Projects in coordination with Multiple Hitachi Region, ensure end to end project delivery with support of Global vendors and other staeholders). IT Service Operation management (Off...

Manager-Infra Service Delivery

Ensono

India

Acts as a client advocate and a point of escalations for client Service Delivery needs. Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services levels are achieved. Provides guidanc...

Service Delivery Ops Specialist - Content Management

Accenture

Hyderabad, Telangana

"Strong coping, emotional resilience, and stress-management skills Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies. Your leadership Will be Instrumental...